[Resolved]  Vodafone — excess bill charges & abusive calls from vodafone & harrassment& torture....Nightmare

Hi,
i had applied for a vodfone postpaid connection.It was a big NIGHTMARE .A corporate connection and known as hutch.Being a brand cust., i have being using hutch for past 9 years.
I had applied for 199+ plan.
I had specially taken the connection for my wife who was expecting and was in lucknow.
But
1.The 1st mont my documents were misplaced by the company 4 times and they didnt make it a corporate connection.I had to go every now and then to vodafone ansal plaza.There were false clip charges Which shouldnt be there as it was a corporate connection.and some false voicemail charges.
2.then i had requested for a change of plan to 399roam on the 23 of oct but it was nt changed until the 17th of nov.during this time i had been to ansal plaza outlet for more than 10times.everytime i went they said sorry and said it will be changed within 24 hrs.but it didnt happen.line was disconnected in between ,i had paid Rs.1000 twice.....thing started going wrong.
3.All of a sudden 0n 28th nov ,my planned changed to 250 SML,for which i didnt apply.Where is the brand going ,is it responsible and safe.
4.Then now on my other phone i am receiveing abusive calls,
alngs and peole are saing me from vodaphone if you couldnt afford it then why did you use the connection.
I am fed up.everytime i say get the bill done in a proper way.and i want to see all the details and i will pay every penny.that i have called for.but not a single paise extra for the false bill.
even when i was in the hospital when my wife was expecting on dec,people were harrasing me for nothing.
I definately want to take a strong action on vodafone for such attitudes.

I request people to help me in the best manner one can.

thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

vodafone is waste brother..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information