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[Resolved]  Vodafone — Vodophone-customer dont care network.

Hi
i have been using Vodophone for many months now. And my family members too use the same service.But the Vodophone just stes some default CALLER TUNES and make money out of it. We end up paying rental charges for caller tunes though we have never used the service. When contacted the cutomer care(should i call so) worst response and he is really really HARSH. Being harsh to a lady itself is wrong and these people are not ready to accept the complaints.
I am planing to change to other service provider. AIRCEL though weak signal atleast do not cheat people this way.
hence am changing all my family members number to AIRCEL.
I advice you to think twice before taking vodophone network provider.
VERY VERY WORST CUTOMER SERVICE.
I am ready to complaint to any superior authority for the rude behaviour. But am not sure how to approach.plz help
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

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hello

I am a aircel service user in lucknow. They are a disturbing me through calls and messages for different schemes to which i am not interested at all and I have complaint for that to their customer care..
To come out from this problem I have registered by self for their DND scheme. But just after registering their DND scheme they charged me 30 rs fo any friend zone scheme beyond my attention ..

So i called customer care and they told me that you have subscribed for that and given me complaint no[protected]..

So they are just cheating with consumer.. Kindly never purchase aircel if you want your private life as private and you don't want to disturbed by frequent calls and their schemes which automatically activates in account without doing anything..

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