[Resolved] Vodafone — Unsoliciited messages appearing on screen (not sms) | |
We keep getting these unsolicited messages on screen in the form of quizzes and tips. If you press the OK button, you get charged for it so you have to press the "Back" or the "Cut" button. We have two vodafone post paid cell connections and we are registered on the "Do Not Disturb Registry of india". These unsolicited messages which appear on the screen cause the following probles: 1) They are unsolicited; 2) If you press "OK" by mistake you get charged for it; 3) You have to press "Back" or "Cut" so that you do not get charged for it; 4) The phone light becomes on when the message comes thereby consuming lot of energy and phone needs to be charged again and again; 5) These messages come throughtout the day and night. 6) I have old parents for whom getting rid of these quizes and tips becomes difficult and if they innocently press the "OK" button we get charged for it; Vodafone is a nuisance. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
9 Comments | |
Comments
Unsoliciited messages appearing on screen (not sms)
I am also facing this same problem... its too iritating.. what s the solution for it... we jus need the solution for this prob.. what else to share to you..its all clearly explained by Vhatkar
I am also facing this same problem... its too iritating.. what s the solution for it... we jus need the solution for this prob.. what else to share to you..its all clearly explained by Vhatkar
Hi Vodafone Customer Care,
I am also facing the same issues. I am tired of trying every option on my phone. In fact, the "FLASH" option does not open on my Nokia phone. If there is a way out on this please let everyone know.
I am fed up of these messages and on the verge of switching to another provider.
I am also facing the same issues. I am tired of trying every option on my phone. In fact, the "FLASH" option does not open on my Nokia phone. If there is a way out on this please let everyone know.
I am fed up of these messages and on the verge of switching to another provider.
Hi everyone !
Here is the solution for the problem
The messages came from a Vodafone Service called "FLASH!" and turned off by Menu->"Vodafone Services"->FLASH!->Activation and selecting Deactivate.
Regards
Waqar
[protected]@gmail.com
Here is the solution for the problem
The messages came from a Vodafone Service called "FLASH!" and turned off by Menu->"Vodafone Services"->FLASH!->Activation and selecting Deactivate.
Regards
Waqar
[protected]@gmail.com
Thanks Waqar! you saved my mobile...
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/P4CyI and we’d be happy to help.
Regards,
Vodafone Customer Care.