Vodafone — Fraud /Miss Guidance

Dear Sir,
Few days back i was looking for the blackberry service providers in the J&K circle. So i was surfing the internet checked various websites of various service providers. every service provider website that i checked was showing the non availability of the blackberry service in the J&K circle, but except for Vodafone which was showing the availability of the services in the J&K circle. Now i had shifted to J&K my home town and i purchased the Vodafone sim after the purchase i asked them for the blackberry services they said that it wasn't available in the state. It was there on their website that the service are available
please check the link below
http://vodafone.in/existingusers/vbs/pages/blackberry.aspx
now tell me aren't they are mis-guiding the customer.
i want a action to be taken against them and compensation on my end .
thanking you
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Hi Taha,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/S7vN5 and we’d be happy to help.

Regards,
Vodafone Customer Care.
I got a call frm the Vodafone people. but the attitude they showed was negative as if i had done something wrong. they have mis guided the customer and i have full right to react upon that.
Hi Taha,

Thank you for bringing the issue to our notice. Necessary changes have been made on our website. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

Regards,
Vodafone Customer Care.

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