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[Resolved]  Vodafone — mental harrasment for payment of bill

I have to pay my two months bill for which I clearly stated once for collection on receipt of call form CCE. But no body turned up. Later I am getting 5-6 calls on daily basis for payment, which is not required. I stated twice that will pay the bill on my own.
Then on repeated instance I said that’ some one can come and collect the cheque but no response on that. Again getting calls for payment and now they started abusing be it male/ female.

Is this the way you will treat someone eon non-payment of bill. I am using the number # [protected] past 1 year and its never that I have not paid the bill. Above that without my consent how come my credit limit is raised.

Need an explanation to that? Have I requested for same ever.
Now without checking with me someone went to my home and was very abusive with my mother which ahs resulted in high Blood pressure to her.

I will take up the matter with consumer court for mental harassment. Incase some thing needs to be discussed then I should be the one. No on should discuss such issues with my parents. I am very much disappointed rather have no other way but to disconnect the number.

I will only make the payment once I will come to know and meet the people who called and abused my mother else I have to take this up with media that you guys are harassing you customer’s for small amount.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Dear Sir/Madam

mental harrasment for payment of bill

I had taken the post paid connection of 444 plan in Feb. 2008 which was no. [protected] and had used some month after that i had closed my post connection which was customer no. 1.20613597. I did spend in Calls approx. Rs. 344 insted of Rs. 444 of the last month bill and all details had confirmed to Vodafone store, preet vihar. As per said to me, I have summit Rs. 100 and Rs. 250 which had my securty money. the total ammount was Rs. 350 while I have spent for calls only Rs. 344 which had to surplus of my bill. I had mailed as well as had conformed to customer care also. I am very much disappointed when I recived a letter (VEMSL/037/04-2009/LV/1095) from Vodafone office to summit it Rs. 568. Please check all details at your end and give me clear note for this.

Thanks
Navendu Kumar
[protected]

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