Vodafone — POSTPAID ACCOUNT NOT ADJUSTED AGAINST THE PAYMENTS MADE AND MY OUTGOING CALLS HAS BEEN DEBARRED BY THE VODAFONE JAMMU & KASHMIR CIRCLE

Respected Sir,
I have made the payment of Rs. 316/- vide Reciept No. JMU/A/50339 Dated 15.02.2010 against the bill of My Mobile No. [protected]. But the J&K Circle of Vodafone has not given me the credit for this payment. I have repeatedly visited the Bahu Plaza Office of Vodafone in Jammu . But they have not entertained my complaint. Even they have debarred my Calls outgoing Service. I am now unable to call anywhere even after making the timely payments of my Bills.
You are resuested to please look into the matter.
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Dear Mr. Sanjay Kumar

We are sorry to hear about the inconvenience faced. Hope you are able to enjoy all the Vodafone services normally again and that our customer care team has been able to address all your concerns satisfactorily. For further assistance or queries, please write to us at vodafonecare.[protected]@vodafone.com and we would be happy to help.

You may also follow us on twitter: http://twitter.com/vodafonein or join our Facebook Commmunity: http://www.facebook.com/vodafoneessar?v=wall

Regards,
Vodafone Customer Care, Jammu & Kashmir.

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