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[Resolved]  Vodafone — Answering machine for 111 is in other language and on pressing any number expecting a menu option doesn't help

Hi,

I am Aayush Kumar Agrawal living in karnataka. On calling to 111 or [protected] (customer care numbers of vodafone), the answering machine speeks in kannad which is not my language. I am trying to press numbers from 1 to 9, expecting that any one of it is a meny option but nothing heppens.

This is happening from last 10 months.

For some offers, when ever I got a call from vodafone, then only i am able to clear my doughts. In the same situations i have requested the caller to change my language option to english, but never happened.

The services provided by vodafone are very bad.

If you can help me in doing somthing about this issue, then thatnks as it will save a lot of my time. Else i am gonna sue vodafone for for sure in a month.

Thanks
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

Aayush — outgoing calls are block

Dear ,
Vodofone custmor care,

Iam realy unhappy with vodofone service,when iam trying to talk with vodofone care but always i culdnt spak to care but i dont understand why this happen ,and also i ahve submit my all documents but after some days my outgoing calls are blocked only after 8.00pm the phone is working till next day mornning 8.00am after again when iam trying to make calls others then outgoing calls are blocked i dont know how many days it will happen otherwise i dont want taht usless vodofone

Thnaks
Pawan
[protected]
Hi Aayush,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/ykgucvf and we’d be happy to help.

Regards,
Vodafone Customer Care.
Even i am facing the same problem with vodafone, when i dial 111 there is no option for change of language.

Regards
Vamsi Krishna
I guess that is a common problem. Whenever I am dialling 121 or 1210, it is speaking in Kannada language and I am unable to understand anything. Hence, always, I have to go to some vendor and get special offers and adding the vendor also does not have much info. This is very bad from Vodafone. Can someone help. IS VODAFONE LISTENING?
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    Vodafone India Phone
    +91 22 7171 5000 (HQ)
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    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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