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[Resolved]  Vodafone — Wrong charging for Caller Tune services

Dear Sir,
I find every month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.
I am an Old Lady Teacher & have nothing to do with Caller Tunes.I just wish to use your Mobile phone Services( [protected] ) without caller tune.
KINDLY STOP PROVIDING / Discontinue CALLER TUNE SERVICE to me & thereby Stop Charging Rs 30/- PM Extra.
Despite repeated request through SMS / Helpline for discontinuation of the said facility, "No Action" has been taken till date.
I would request your honour once again for the needful & shall wait for your response for a week, failing which I shall take it that you are not intrested in my utilising your services.
Sufferer,
Ms Vimla Dayal Rakheja,
User Mobile phone;[protected]
Complaint marked as Resolved 2020-08-13 23:58:10
Complaint comments  12 CommentsShare0Tweet0

Comments

vodafone/caller tune — WRONG CALLER TUNE

MY NAME IS SACHIN JAIN & I HAVE A VODAFONE PREPAID NO.([protected]).I USED A CALLER TUNE NO. 10300392 IN JAIN RELIGIOUS CATEGERY BUT AFTER LISTNING THE TUNE I REALIZE THAT THIS TUNE IS WRONG SO PLS REMOVE IT IN UR RECORD AND IN FUTURE PLS CONFIRM BEFORE UPDATING.

SACHIN JAIN
Dear Sir,
I find every month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.
I am an student& have nothing to do with Caller Tunes.I just wish to use your Mobile phone Services( [protected] ) without caller tune.
KINDLY STOP PROVIDING / Discontinue CALLER TUNE SERVICE to me & thereby Stop Charging Rs 30/- PM Extra.
would request your honour once again for the needful & shall wait for your response for a week, failing which I shall take it that you are not intrested in my utilising your services.
Sufferer,
User Mobile phone;[protected]
Dear Sir,
I found that my caller tune is coped but i have not press any button from my mobile so if the bill come of the caller tune then i'm sorry i'm not going to pay even a 1rs.This month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.So please deacative it or els what ever you want to do please go a head but u will not even receive the bill amount from my side and i have almost 3nos.of vodafone there bill will also i will not pay so now it totaly depend on you.my no is:[protected].So now it all on you so please take care.and have a nice day.


thankyou
kvsnadiu
ph:[protected]
sir
please stopped the callertunes of my moblie


Thank you
ph [protected]
I am being charged Rs30 everymonth without my knowledge on caller tunes
on my vodaphone mobile number bearing number [protected] .This is Unjust, unfair and cheap trick by the Voda phone people .It amounts the act of robbery like pickpockets who rob money without owners knowledge.Please discontinue the caller tunes and stop immediately and refund the money charged by increasing my talk time value
K.S.S.Ramachandra Rao
Advocate
Hyderabad
yasterday my no. aytomatic caller tune active and 60 rupees charges my no is [protected]
Same here . Vodafone India is charging me Rs 30/monthly for the last year for caller tunes.I am sure I have not consented to that.and the callertune that they have put is their advertisement.

I spoke with them and they agreed to refund just one month.

I really want to take this further... they have misused the trust that I had in them
Sir,
I never applied for any caller tune but it automatically got activated on my number.
I have also received sms for maintaining rs.30 balance.

I have never applied for any such facility neither i am at all interested in this.
So, please discontinue your unwanted offers.

phone no. [protected]

** In future also i don't want to receive any message or call related to your value added services.
Sir,

[protected]
[protected]
[protected]
and nearly 10 more...

These are all my n my family member's vodafone number.

AND I DON'T WANT ANY PROMOTIONAL CALLS/MESSAGES FROM YOUR COMPANY OR ELSEWHERE.

THESE ARE VERY DISTURBING.



TAKE THIS ACTION IMMEDIATELY OTHERWISE I WILL HAVE TO SWITCH OVER TO OTHER NETWORK!!!

Vodafone — Miss utilisation and stopping of services

Dear sir/madam,

i have submited my id proof and address proff to vodafone stores they are telling that they dont give aknolegment and finally they stoped my survices and telling untill and unless you submit the documents we will not activate the mobile...
Sir,
I never applied for any caller tune but it automatically got activated on my number.
I have also received sms for maintaining rs.30 balance. and this happened thrice I allways SMS to discontinue it but the deducted money was not returned.

I have never applied for any such facility neither i am at all interested in this.
So, please discontinue your unwanted offers.

phone no. [protected]
** In future also i don't want to receive any message or call related to your value added services.
I never seen this kind of network. Simply they rob money from customer without their nowledge. Otherwise they can go and beg road by road. I suggest you public people who are using vodafone network, who can use 10 rs recharge card. whenever is required just tear it and use it. Otherwise these vodafone 30 rs beggers will theft. These customer care people who sits there to solve the problem but they are creating the problem. Be careful customers, we are earning money by hardworking not like u. so please understand the customer emotion. I know you dont worried peoples incongestion. But one day personally u will face simlar kind of problem na then only you people are understand.

Thanks & Regards,
Jai Hind

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