[Resolved]  Vodafone — Cut out my balance even i have sms pack

I had activated vodafone sms pack worth 9 rs weakly.
On april 8, 2008 i sent a sms to my friend vodafone charged rs for it but my sms pack was activated.so i called vodafone customer care and said i had being charged but my sms pack was activate, they said yes sir your sms pack is activate on your vodafone you can send sms.
But is i said :sir i had charged for it.
They said: sir we had no any information now you can call tommorow and varify .
Next day i tried to make call to customer care but they didn't pickup my phone.then again i sent sms i had charged 7 rs.
Then next day my vodafone sms pack automaticly deactivated but there was not a weak past so i tried again to make call but no results.Now today at april 18 i have again charged 2 rs.sir please help me.