[Resolved] Vodafone — Incoming Calls not working. Customer Care Executives not responding

[Resolved] Vodafone — Incoming Calls not working. Customer Care Executives not responding

N Nikhil Sagar from Kolkata, West Bengal

The day Hutch has changed to Vodafone, the quality has gone drastically. I am not getting any incoming call from last 2 days. When ever any one calls me, he/she gets a message saying my phone is not reachable. I registered a complaint with Vodafone (using misleading IVR system) and got a Complaint Number. I was assured to get a call back with in 24 hrs at my alternate number. It has been more than 30 hrs, but no one called me. I don;t know what to do? Now I hate that Dog which comes TV ads... Vodafone is taking its customers for granted. I am sure if it doesn't improve, its survival in this competetive market is not possible... Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Sachin Kumar

from Lucknow, Uttar Pradesh

HI, my mobile no is [protected]. iam having 4 complaint to your vodafone.first care exc.do not assist they barred my no on 111 service. on 29th of april callertune activated on my phone. 5th of may late night 12:15 i got a msg from vodafone that VA_SPORTSCOMBO pack also activated on my phone without my permission, when i went vodafone store ROHINI NEAR {M2K} senior exc. simran & nisha told me we can not do anything this problem happens with 1000 customers everyday. they did not assist me and today without my permission multi callertune activated on my phone. i want proper assistence and my money back at any cost with in 24hrs. i don't like this things from you guys. i hope now you will do something regarding my problem.