[Resolved] Vodafone — charging of clip charges | |
I have a corporate account(HSBC) as you can check in your records but I have a individual 299 post paid plan . .I have spoken with one of your representative (Mr. Apurva kumar ghosh) in vodafone store in kankurganchi and was told by him that I will be charged clip charges of 50/- from this month current billing cycle.I fail to understand why I have to Pay clip charges of 50/- inspite of having a corporate account, which is not justified as I was told that corporate customers need not pay any clip charges in these regard. I spoke with corporate customer care after dialling 131 and spoke with poonam in these regard who has given me a request no.[protected] in these regard saying that I will be called by vodafone but I havent received any call from your department . kindly explain me the inefficiency on your part in these regard . Please explain the tariff plan for HSBC 199 plan (corporate ) and explain whether a post paid connection can be made into a pre paid connection or not . your reply is awaited Dibyendu Mitra 201, block-b, bangur avenue kolkata-55 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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