[Resolved]  Vodafone Caller Tunes — I cannot accesible to deactivate Caller Tune Service

Vodafone — Caller Tune ded

dear sir,

I am an Voafone A.Pr since 3 yrs, my prepaid num [protected], has been charged rs 45, on account of a caller tune, which i have not activated.I called the Customer care and asked to deactivate, and giv the money back. The customer care ppl are so reluctant that they didnt bother abt it, they said they registered my complaint regarding it. I asked to deactv it immediately, they said 2 day time and after tht i didnt got deactv the caller tune. So, i called back, they said they had bakrid holiday, so it didnt deactv, and said 2 more days and we will deactivate. And the worst part is tht, they barred my num, and changed the caller tune on account of which i was charges 15 again. I went to regional vodafone office and complained, and this is worst service. They from there also didnt deactv my callertune. I however got to know the procedure to deactv by calling postpaid customer care and deactv it myself. I wondered if they dont hav online deactv, why didnt they tell me procedure atleast. They thought let her losse amt or what? I hav used airtel also. They give money back immediately in 30 min, if there is any wrong deduction and online deactv ht. But this vodafone service is the worst one ever.

Vodafone caller tunes — company logos

im angry upset and disgusted by the service provided by vodafone.. the call center executives donot help.. the consumer is looted.. i was trying to setup a decent caller tune.. however i had to shell out 10 rs and iam still not happy

Vodafone — deactivate callertune service

dear sir,

i have send sms CAN CT to ur tollfree nos. 111 & 144 for deactivating my mobile caller tune service but till date it reply as ur process is under process and rs.30/- is still being recovered from my moile balance which is not affordable to me .

so i kindlr request you to please deactivate this callertune service urgently and immediately as fast as you can i wanted it to be done in this month of april 2009 only otherwise i will disconnect my vodafone card n switch to some other company mobile card .so many times i sent n request for deactivating my mobile callertune service but no use till now. please do it now n reply me waiting for ur reply .

regards

pooja pradeep parab
mobile no.[protected]

Respected sir my mobile no is [protected] i will try to get 20 paise FNF number for sms to 56789 several time but giveen repley to me (this is wrong key word try again ) but what is correct key word plese give a replay to me . All ready try to phone no. 140 it is allso not accepted amount reduce per every s.m.s.
1. What is correct keyword?
2. What is S.M.S formate?

Hi Basha,

As per your request, we have deactivated callertune for your number [protected]. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

my vodafone number [protected] please deactivate my caller tune as possible soon.

My vodafone number is [protected] ... am not activated caller tune you only activated me the caller tune. am not like that i kindly requested you to deactivated that song .
pls do the needful soon.

Dear sir,

i want callertune Karuppu nila song (En Asai Machan)
[protected]

My Vodafone number is [protected]... automatically caller tune have been changed ... i want to de activate my callertune ... kindly help me