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[Resolved]  Vodafone - Chennai — please verify...

sir,
iam using vodafone simcard from past 6 months(MOBILE NO;[protected]), but till now i got so many Interupted services from vodafone customer care.There is no proper response from the company side.my complaint no is[protected] /,[protected] /,[protected] /,[protected] they didt take any action from this complaints.i cannt make call from my mobile to customer care no also.please verify my complait no's. so you will get my complaint details.i hope you will do my needful.
thanking you
yours faithfully
K.ANANDANKUMAR
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  17 CommentsShareTweet

Comments

my vodafone no is =[protected] i want change my plan for whome i want to contact give me any contact number
Could you please tell me detail o9f following contact no. [protected] ?
I am getting missed call from this unknown no.
Could you please help me?
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Hi,
my name is prabhat,
i am very disappointed from your's side regarding yours customer care service.
i have taken the vodafone post paid connection before 2 month, No is [protected],
i didn't get any hard copy of the bill, I told many time to send my bill copy to this address:

prabhat saxena
E-1, Lily block,
R.C. Mehata Green Park
Near Medimix Company
Arul Nagar Bus terminal
madavaram chennai-600060

bcoz my company will pay the bill based on the hard copy of the bill,
if I will not get the bill of this month then might bel closed this connection...

Thank You

Regards
Prabhat Saxena
cont:[protected]
in yours site i m not able to get the coustomer care center address...in chennai...
plz update urs site. by which we can find easly ur customer care center.

thanks
prabhat
Horrible service, oafish staff and dishonest practice. - they make Vodafone Chennai!!!
Vodafone Chennai is synonymous with oafish staff, awful service and dishonest practice. To call them liars and unprofessional is an understatement.
why is chennai not an eligible circle for star of the match contest ??!!! this is totttaly unfair
Most customer services are like that. What is the skii8ll level of the people who pick up the call? At times, irate customers shout all profanities at them. But these hapless and clueless young workers neither have the training nor any power. They are not allowed to call anyone other than their supervisor. Their process of escalation goes at a snail's speed and there is a lot of redtapism and bottleneck. It is not unique to Vodafone, it happens with most of the companies in service sector. Even in bank call centers, barring American Express, and few others, the call center executes are absolutely clueless.

But Vodafone tops the chart, not because their call center executives are untrained and raw; but because their senior managers are equally dumb or deliberately apathetic. I wonder, as vodafone has been greatly involved with a lot of corporate social responsibility activities, they might have even been very kind to hire mentally retarded people in senior positions in Chennai. Though I laud their efforts in rehabilitating mentally retarded people - I also suggest, they shyould give them jobs which they can handle; and do not put others in inconvenience or trouble.
The worst mobile telephony services. but if you are planning to subscribe to one, better check others. And if you have issues about your existing vodafone connection, it is not worth pursuing it with Vodafone. You will be wasting your time and energy. Just change over to a better provider.
changed my e.mail Id From [protected]@gmail.com to [protected]@gmail.com kindly send my bills through New ID. My Mobile No; [protected]
I have got new post paid sim card last thrusday.(2.7.09).That sales guy told me before next day morning 12 you will get the connectivity.But still now 7.7.09-6.PM i am not getting anything.My new ph no is [protected].We have already 8 connections of vodafone in our company name.Nobody takes response for the above.I have paid all the activation charges.
Bill details of july required
Hi All,

Vodafone Chennai customer care is created the hell for it's customers.

Even After repeated calls to Call center, the people sitting there (So called Happy to help people) doing nothing to the customers.

I recharged with WCC 550 by using where a customer can make calls to ISD and STD calls for cheaper.STD call rate will be 1Rs/Minute.When I called 25 times, the answers from each care guy is a different one.One says that We can not call STD.another one says for STD the call rate will be Rs42/Minute.

And after repeated calls I am not able to completely call the STD or ISD calls using WCC(I dont know what they did it to my mobile number)

When I am trying to contact so called senior managers over the care center, The people told that finallay they (Senior guys are not responsible for these type of complaints?i do not who will be responsible.

YES, ULTIMATELY WE OURSELVES (CUSTOMERS)ARE RESPONSIBLE FOR THEIR HAD EARNED MONEY AND I STRONGLY SUGGEST THE NEW CUSTOMERS TO NOT TO GO TO VODAFONE, OTHER WISE YOU WILL LOOSE YOUR VALUABLE TIME AND MONEY FOR NOTHING FROM VODAFONE SIDE.DO NOT FALL FOR HUGE DISCOUNTS AND NO SERVICES FROM VODAFONE.

IF ANY SENIOR GUY FROM VODAFONE SEES THIS MESSAGE, THEY CAN CONTACT ME ON [protected] TO GET THE LIVE PROOF FROM ME HOW THE CUSTOMER CARE PEOPLE IRRITATE THE CUSTOMERS.

I CAN BET 50, 000 RS, IF ANY VODAFONE CHENNAI CUSTOMER CARE PEOPLE RESOLVE ANY ISSUE OF CUSTOMER DURING ONE CALL.IF SENIOR GUYS ARE READY TO TAKE THIS CHALLENGE CALL ME BACK ON [protected]
i am sorry to bring to your notice that, i have stopped using this vodafone number since may 2009, and i paid my bill before due date to this particular mobile number [protected] on June 2009.

In the month of July i am receiving a bill with nil balance, it means that i have paid all my previous bills, in month of august i didn't receive any bill,

suddenly in the month of September i am receiving a bill for 32 as monthly charges and in the month October i am receiving a bill with a adjustment of -32 rupees and monthly charges of 58 rupees, i hope if i leave this issue, i have to pay approx amount 1500 rupees in next 1.5 yrs with out using your vodafone connection.

when i called vodafone customer care, the agent was rude and not only that they told that they have raised a reactivation of vodafone connection with out my permission

could any one please help me to sort this issue and make sure that i don't receive any more bills from vodafone
Thanks for the extreme inconvenience provide from vodafone service and care
hi i dont want my bills to go my address because of some personal problems.instead i want the bills to go my mail id [protected]@gmail.com...
the nos are [protected] and [protected]..
kindly do me favour..
wat is customer care no..
i dont want my first bill to go ..kindly help me..its too serious..
From
G. L. Jose Bensigar, JA Bhavan, Kattuvilai North, Kuzhithurai Post, Kanyakumari District, Tamil Nadu.
Sir,
I have purchased Vodofone Data card on 9 - 4 - 2012. Initially it was not connected with my system. Then I complaint to RIP Marthandam. Then it was connected. The vodofone range is very less. Then I complaint about this problem to vodofone office at Marthandam. After few days a team visited my house and they turn the tower at Kuzhithurai. That time the downloading speed was about 45 kbps, the speed was bit slow even though I was able to brows. The team told to me within 10 days we increase the height of the tower at Ethavilai after that we will get net with normal speed. But I was able to brows only for about 10 days. Now - a - days at most of the time the downloading speed is about 0 kbps, So I am unabe to brows. So I request you to kindly to rectify this problem. Thanking You.
My phone no. is [protected]. Product model is K3770. IMEI No. [protected]. Contact No. [protected]

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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    22146
    Pending
    0
    Resolved
    7931
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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