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Hi,
Myself Rahul Dev Saini, Residing in Bhorgarh, Narela, Delhi with my small and reputed family.Few days back i found my sim to be damaged and went to nearest mini store for replacement of Vodafone sim.On 9th Nov, 212 morning i went to mini store and found Gagan handling customer complaints with Tag line "Happy to Help", but in some time found very difficult to talk with the person.His language was too disrespecting and careless in a way that i have done some crime by coming here.Going further he told me to come after some time and when i went found this guy not at his desk to recieve complaints.After lots of efforts and time when this person came he again started misbehaving and asked some unusual and unwanted questions.He gave all the efforts in making me and my wife to regret our decision of coming to mini store for help.Then after lost of hassle and 5 times of our revisit and complete mental pain we found us with replaced sim but with lot of disrespect.I being a simple man with well reputed family never found such misbehaviour in my life.I would like to bring this in notice with the motive to improve his behaviour for me and for all other customers.I bring the customer of vodafone since last 13 years would expect strict and result oriented action from vodafone since this can be and should be resolved at basic level without escalating to higher authorities.Let me know what is the action plan from your side.My number - [protected].Regards - Rahul Dev Saini.
Myself Rahul Dev Saini, Residing in Bhorgarh, Narela, Delhi with my small and reputed family.Few days back i found my sim to be damaged and went to nearest mini store for replacement of Vodafone sim.On 9th Nov, 212 morning i went to mini store and found Gagan handling customer complaints with Tag line "Happy to Help", but in some time found very difficult to talk with the person.His language was too disrespecting and careless in a way that i have done some crime by coming here.Going further he told me to come after some time and when i went found this guy not at his desk to recieve complaints.After lots of efforts and time when this person came he again started misbehaving and asked some unusual and unwanted questions.He gave all the efforts in making me and my wife to regret our decision of coming to mini store for help.Then after lost of hassle and 5 times of our revisit and complete mental pain we found us with replaced sim but with lot of disrespect.I being a simple man with well reputed family never found such misbehaviour in my life.I would like to bring this in notice with the motive to improve his behaviour for me and for all other customers.I bring the customer of vodafone since last 13 years would expect strict and result oriented action from vodafone since this can be and should be resolved at basic level without escalating to higher authorities.Let me know what is the action plan from your side.My number - [protected].Regards - Rahul Dev Saini.
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i complain that in bhinmal mini store operater mr. shekhar is not coparate the custmer who go in office, he is very badbola person. talking ruf language, this person is handle with care. please action fast