[Resolved] Vodafone — Extra charges added in bill | |||
I have a post paid number and when i went on Roaming Vodafone has charged Roaming call forwarding charges to my number([protected]) When i called ans asked customer care they just said when we move out of Vodafone circle and use some other network then these charges are done but in accordance to my knowledge the service provider is the one who will pay the other service provider for call forwarding. Not sure why the charges are taken up from customer in addition to Roaming charges also implied. And plus i have went in Roaming numerous times but this kind of service charge was never charged I have mailed them numerous times still no reply. Regards Tuhina Sharan tuhina.[protected]@gmail.com Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support May 09, 2013 Vodafone India Customer Care's response Hello Tuhina Sharan, We will get back to you with further assistance at your preferred time. Regards, Vodafone Customer Care, Maharashtra & Goa (except Mumbai) Verified Support May 09, 2013 Vodafone India Customer Care's response Hello Tuhina Sharan, We called on your number but you disconnected the call. Please share an alternate contact number with us at http://tinyurl.com/79emtab also let us know a convenient time between 9AM to 6PM to reach you. Regards, Vodafone Customer Care, Maharashtra & Goa (except Mumbai) | |||
15 Comments | |||
Comments
Vodafone — extra charge
my vodafone no is [protected] postpaid.my due date of bill is 3 of every month i paid my bill on third december at vodafone store and they showed the receipt of 12th december and they charged rs 100 late fee on my next bill .they have a written document that i deposited the money on 3rd december ..so do the need ful.the sim is on my name akash wadhwaVodafone — Extra charges in Bill
HI,I am a vodafone customer since Jan 07. My mobile no is [protected]. I have been charged Rs. 99 for downloading Hungama pack on my mobile on 19-Dec-08, which i have never downloaded. When i call customer care they dont give satisfactory response. Earlier also I had been charged extra for 3 consecutive months in the name of FNF rental. I got the waiver of it for two months but i have not got the waiver for the third month yet which was around 350 rupees. I have visited the vodafone store many times and the customer care representative simply says that you will get the waiver in next billing cycle but nothing such happened. I am fed up of the services of vodafone. If i dont get all these charges waived i will have no option left but to file a case in consumer court.
Regards,
Ankush
Dear sir,
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.Vodafone make fool the customer.
So kindly send the bill details.
Regards/Panchami
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.Vodafone make fool the customer.
So kindly send the bill details.
Regards/Panchami
Dear sir,
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.Vodafone make fool the customer.
So kindly send the bill details.
Regards/Panchami
My cell no is [protected].i am using this prepaid connection upto 1 week only.i have 340 minuts free calls offers. but right now my outstanding is 508.then im not using this no.but day to day increase my outstanding. so want to clarify how is it possible.am very un happy about this connection.Vodafone make fool the customer.
So kindly send the bill details.
Regards/Panchami
Vodafone — for extra bill
my bill is very extra .sir i want my bill diteal on my e mail add. my email add. is[protected]@yahoo.com .
hello i am Mr hari shanker.. and i am a user of vodafone i have changed my plan but my corporate connection charged before change plan is 10 paisa in 6 member and now the charges is rs .30 paisa . so requested to you please changed my previous plan as early as possible and contact to my number thank you
hello i am Mr hari shanker.. and i am a user of vodafone i have changed my plan but my corporate connection charged before change plan is 10 paisa in 6 member and now the charges is rs .30 paisa . so requested to you please changed my previous plan as early as possible and contact to my number thank you my number is [protected]
Vodafone — extra charging
My name is Arvind. i am from Mansa (punjab). i have complaint regarding the mobile dealers of our city who are charging rs.5 extra on every recharge.. is if i want to recharge for rs.10 than i have to pay rs.15.. i have complained to vodafone customer care but they don't acted upon.. this my request to take over the matter because the administration is also aware about the problem but taking no action against the wrong doers..Vodafone — charged extra
actually i have taken a vodafone live-gprs connection.. the customer care executive told me that the browsing cost would be 99rs per month unlimited.... but they have charged 390 rs... + taxes.. there was no information on the terms and conditions.. i called the customer care twice... he told that you can brows anything its only 99... but downloading charges are extra... but i have not downloaded anything extra... they have charged without my knowledge..Vodafone — Extra Charges
I have been charged at a higher rates then what was given to me in writing. I have been following the same issue with Vodafone authority since March’2010 and have not got suitable replyThey are willing to give me arbitrator waiver of INR Rs1510.15p (inclusive of tax) pertaining to the last six months where as they have charged me the higher rates for 51 months also the calculation of which they are not sharing with me.
Pls find attached trail mails of the same for your reference.
i m not on roaming but still they r costing me roaming charges..i dialled 111 but it was also of no use...
Dear Sir/Madam
It is bring to your notice that in the month of april 2013 M/s vodafone unnecessary charged (Rs 494.00)with me in mobile phone ([protected]) bill . various time I have complaint there they also accepting that there is some system mistake but they people are not giving any positive response even that they also barred my number.
I also mailed their Nodal Officer & applete authority but no response given by them. All time they provide a new complaint /reference number.
More than 200 time i called in vodafone care (111), Complaint helpline (198) but my problem stil as such.
It is my humble request to you kindly do needful.
Thank You
Regards
A V Singh
[protected]
Delhi
It is bring to your notice that in the month of april 2013 M/s vodafone unnecessary charged (Rs 494.00)with me in mobile phone ([protected]) bill . various time I have complaint there they also accepting that there is some system mistake but they people are not giving any positive response even that they also barred my number.
I also mailed their Nodal Officer & applete authority but no response given by them. All time they provide a new complaint /reference number.
More than 200 time i called in vodafone care (111), Complaint helpline (198) but my problem stil as such.
It is my humble request to you kindly do needful.
Thank You
Regards
A V Singh
[protected]
Delhi
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Vodafone — Extra call charges
Hello ! mere pass Vodafone ka number hai.[protected]. mein last. 23 april se 5th jun tak Roming mein tha .wohan mera. local call charg.Rs.1.40 ki jagah 2.40. laga mene complen kiya.[protected] lekin meri complen nai likha. 7th jun ko Delhi aakar Nodal mein mail kiya but whan se bhi koi sahi reply nai mila. meri problam ka kuch kar sako to plz. Help me.