[Resolved]  Vodafone — Fraud on vodafone no. [protected]

Vodafone — fraud

Dear Kindly provide me complete address and details of [protected], this man is a fraud and its very urgent

The following account and phone numbers have been obtained fraudulently.


A/c no[protected]/00001 - a direct debit has been set up.

Phone Numbers - [protected] & [protected]

These have been obtained in my daighter's name - Deborah Louise Edwards
140 Invergarry Rd
Thornliebank
Glasgow
G46 8UN

Vodafone — Lack of Commitment and Dedication

This is just a shamless part of vodafone that, whenver there is anykind of issues, they say that, it will be resolved within 2 hrs, or 24 hrs or 48hrs, but it will never resolved on time. It took more than 24 hr for 2hrs commitment and so on....

They are very irresponsible towards the customer greivance to resolve the query.

Hi Nagraj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yl2ybpm and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — against fraud

sir
we receive missed call from company but i donot know that call was company.
we call again they cut my balance Rs 30.like this that company doing fraud
to the people.doing fraud they activated the service without the intention of customer.

Vodafone in — fraud related to money

"vodafone in" , this companey has tricked me 4 times ..
even after having several complaints there is no reponse of my problem.
company has tricked me and had cut my balance without any report.
on complaining there ws a commitment made for refund bt no such steps hv been taken yet.
apart from that i hv been tricked several times before also..
i m helpless as my balance is in the hands of company ,,bt i dnt wanna b tricked again and want to take steps against company

Vodafone — scam . TRY 3G for Free

I am using Vodafone post paid connection baring number [protected] from last 2 year in Delhi. I usually get mobile bill up to 500, which does not include any data connection. Last month
In March I got a message from Vodafone customer care stating send ACT 3G to 111 to activate free 3G for limit duration i.e. till 10 April.” TRY 3G for Free". I signed up for the free trial on
30.03.11 .Down under I am giving u the exact sequence of events which happen with me.

30/03/11.”Enjoy high speed internet and download, video calls, live mobile TV, hd gaming with Vodafone 3g .we will get back to u shortly".
next day
30/03/11."Your 3g service has been actived within 24 hours .offer valid till 10 April 11".

((in mean while I have to go out of station due to some official work while rooming I received these sms I am presenting u in the exact sequence I which I received all sms.))

next day
Receive on 02/04/11 "your mobile phone usage exceeded 1457 credit limit. We request make payment for uninterrupted service".

Same day
02/04/11"your Vodafone mobile bill for March of rs 442.96 due in 07-apr-11 has been delivered on 31 march 11.

next day
05/04/11 credit limit of your Vodafone mobile has been revised to rs1950.

next day
07/04/11 Vodafone mobile phone usage of rs 1740 is reaching credit limit. We request for payment to uninterrupted service.

next day
08/04/11 credit limit of Vodafone mobile has been revised to rs 2450.


((next day my outgoing call get bared as I am out of station I called on 98101234 help line in Delhi they insured me their is nothing to vary about and all of this amount will adjusted in bill
Amount when next bill get generated because u will get the all discount in actual bill.)) Conversation recorded by company

((they activated my phone .next day my phone call get bared again then again I called customer care in Delhi they told me same thing my credit limit is over so I have to make payment
With assurance money will get adjusted in next billing cycle but u has to make payment minimum of 1800rs to get activated.)) Which is supposed to recorded by company

after two days
10/04/11 I deactivated 3g service as my free period is over.

next day
11/04/11 I deposited 1800 rs as safe guard so my phone doesn’t get deactivated. On very same day I received sms from Vodafone (your outstanding amount after making payment is rs
-1743)

after three days
14/04/11 your Vodafone mobile usage of 3115 has exceeded the credit limit so make payment.


19/04/11 your vodafone ,mobile usage 3195 has exceeded the credit limit so make payment.

19/04/11 credit limit of your Vodafone mobile has been revised to rs 3675.

21/04/11 your outgoing service has been stopped due to nonpayment.

When I called customer care they say they are unable to help me because they have no information on anything what ever they are telling me is showing on computer. so contact Vodafone store.

26/04/11 ((afterward I gone to Vodafone store at east of kalash to sought out the issue store executive told me "3g free trial period" offer is actually means upgardation of 2g live
Internet connection to 3g with out any cost for 10 days to check the speed, or video-calling, etc, etc but in mean time data we used to access internet is chargeable. when I told him I does"t Have the Vodafone live connection and I get deactivated 2 years back when I bought the connection and he can check I in my record history with them which he find true. When asked him if we go with their version of story how can anybody upgrade to 3g connection without 2g internet connection he has unable to give me any answer in end he register my complaint And activated the outgoing and with assurance to get the satisfactory answer from their head office in two days.))

29/04/11 your Vodafone, mobile usage 3818 has exceeded the credit limit so make payment.

30/04/11 your Vodafone bill for April of rs 5535/47 due on 08 may-11.

05/05/11 your latest Vodafone bill is of rs 3792.1 due on 08-may-11.

When I called customer care for the last time they say I use internet connection in "TRY 3G for Free” so I have to pay. "Beyond this they cannot help me in this regard and this is the duty of customer to check about service before activating the service with company and issue regarding the advertisement every company has to do this type of things to get the customer so they stop registering complaints in this matter so they will not register the complaint.

Sir now I am so frustrated I feel cheated and victim of their scam and I am sure thousands of other people victimized by company in same manner so with high hope please someone will take Strong action against these types of companies who use the power of advertisement to scam the innocent people.

Vodafone — DEACTIVATE OR NO.

I had a VODAFONE NO. [protected] which was lying with me. The SERVICE PROVIDERS de-activate this no. I submit complaint and get inform that no. is de-activate due to no using. I request to issue me the new sim of same no. and i was ready to pay charges which are applicable, but co. is not listening to me. The no. is very important for me. please do the needful and help me.

thank you

with regards,

leky kant
goraya (jalandhar)
PUNJAB

These telecom industries are worse these days. They do nothing to improve the quality of service but keep on increasing the tariffs and stealing money from consumers with their cheap tricks. Just because they are able to afford their 2G/3G licenses does'nt mean that they can bounce back on us with these cheaptricks and tariff revisions to swindle us. The govt. should put an end to this.

no not in anyway...
u just assured me that u will come up with problem resolution within 1-2 days, but after so many days u even not called back...
one more thing that u said u have activated 3g data plan of Rs.150 for 1gb on 4th of April and also no bill will generated for the period while ur phone services are suspended but again u made wrong commitment. i received bill for the suspended period and also i was charged Rs. 250 rental for 3g pack and that too for the period of 18 days i.e. 4th of April to 22nd of April.
So, please stop making fraud commitment and come up with problem resolution as this is my business number and i m getting huge loses...