[Resolved] Vodafone — Internet slow speed

subhashverma20

from Mumbai, Maharashtra

Address:

Santoshi Mandir, Kutch, Gujarat

I am the new customer of vodafone postpaid and subscribe 149 internet plan. Vodafone confirmed me to provide 28 kbps speed according to network. That was the nice pack to use internet on mobiles only.
But after 4 month they informed me for the closing of the 149 plan and told me about 199 plan. In which i will get 2 gb data at a speed of 68 kbps and later on it will be at 40 kbps unlimited.
But still the speed is not more then 15 kbps.
I have complained and they asked me to clear thr cache and history. After that asked to open home page of google. I opend and they said its great your mobile internet is working awsum.

I said stupid its just 30 kb page of google. I need the comited speed of 68 kbps. And registered the complainet bt nobody call me and still the problem is not rectified.
Also the netorw strength is full. I tried at all the places nearby. Bt speed of internet is not more then 15 kbps.
I want to port my no to get better internet speed on mobile and laptops.

Reach me on
[protected]
Subhash

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Dec 2, 2016

Complaint marked as Resolved

Verified Support

Jul 23, 2013

Vodafone India Customer Care's response Hello Subhash,

Please note that there is no concern at our end. We request you to check the handset settings or try a different handset. Also, please have your SIM card replaced at the nearest Vodafone store/Ministore and get back to us if the concern is persistent.

Regards,
Vodafone Customer Care, Gujarat

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Comments

vineetlove15

from Gurgaon, Haryana

Vodafone — slow services

sir, iam vineet kumar my vodafone no has not start vodafone told me that your outstanding reliance bill has pending pay your outstanding bill and go to vodafone store and your no. start within 4 hours i hav pay my outstanding bill and go to vodafone store but not start my no today kindly start my services.

regards
vineet kumar
address-CA-47-B DDA FLATS HARI NAGAR NEW DELHI 110064
ph-[protected].
alt-[protected]

neetesh singh

Vodafone — slow internet speed,network

I am neetesh singh my mobile number is [protected] and service provider is vodafone i am recharge 295 internet plane because costmere care todl me in 295 plan internet speed is 80kbps to 100kbps but i can't used properly
And then try to 198 they give a diffrent excuse

subhashverma20

from Mumbai, Maharashtra

Thanks for the reply.

Please not me complaint service no-[protected]
dt-19/7/13

My sim card is new only only just 4 months old. There is no problem in handset i have earlier used Tata docomo sim and got a speed of 29kbps.
Bt in vodafone its Just 5 to 12 Kbps.

I[censored] need any details then i am happy to provide. Bt i need the speed as commited i.e. 64 Kbps.

regards
subhash
[protected]

Malaya Kumar Gochhayat

from Mumbai, Maharashtra

Vodafone tell us, Provides 2g internet speed 100 kbps, and sometimes tell 90 to 100 kbps.Today I recharge 58 pack i got 500 MB GPRS balance. when I connect and open gmail and any other site (only single page) neither gmail or other site not open properly.to check speed it shows 2 to 22 kbps maximum speed.worst speed provides and telling lies to customers.Nonsense and [censored]ing company in Odisha and also providing bad gprs speed in Bhubanaeswar .Address- Mancheswar, Bhubaneswar

Raj_Yamgar

Very low speed vodafone 2g
Hello sir! I am using vodafone prepaid simcard from last 3-4 years. Earlier their is very good speed of vodafone 2g both browsing and downloading too. Now vodafone 2g speed is very poor i just recharged 245 2g plan but after 3gb it have to be 40kbps but i got less then 10kbps, i checked it different places by deleting cookies and history and all other possible problem but it remains less then 10 kbps please fixed these issues otherwise i will have to complaint in other customer. Please help me sir
My details
No. -[protected]
Add - kotra sultanabad bhopal (M. P.)

Thanx sir