[Resolved]  Vodafone — Unnecessary Balance Cut

Address:

Kapurthala, Punjab

I am facing a lot of difficulties in using this connection because o[censored]nnecessary balance cut. One was done by activating a four day internet which i hadn't requested and i logged the complaint about it in the customer care ,the representative said the balance will be credited in 48 hours but it wasn't and today gurbani pack is activated which is a cheat . I was called by your representative from the number [protected] she said we are going to activate it on your mobile ,i inquired whether i have to pay .She said its been activated from our side and i will have to pay if i use. She said you will have to pay 10p/min if you use the service and now Rs 40 as per month rental has been deducted from my mobile as the activation charges . The representative cheated me by not telling the activation costs. So, I request you to stop cheating customers and please refund my balance. My number is [protected] and call me on this number for any other information.