Vodafone — Unnecessary Balance Cut

 
3 Reviews
Jalandhar, Punjab, India
 Intelboy
I am facing a lot of difficulties in using this connection because o[censored]nnecessary balance cut. One was done by activating a four day internet which i hadn't requested and i logged the complaint about it in the customer care ,the representative said the balance will be credited in 48 hours but it wasn't and today gurbani pack is activated which is a cheat . I was called by your representative from the number [protected] she said we are going to activate it on your mobile ,i inquired whether i have to pay .She said its been activated from our side and i will have to pay if i use. She said you will have to pay 10p/min if you use the service and now Rs 40 as per month rental has been deducted from my mobile as the activation charges . The representative cheated me by not telling the activation costs. So, I request you to stop cheating customers and please refund my balance. My number is [protected] and call me on this number for any other information.
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Comments

TODAY I BOUGHT A NEW SIM AND ACTIVATE 1 DAY INTERNET PLAN 0F 4RS/DAY AFTRE ONE HOUR A GOT A CONFERMATION MSG OF INTERNET ACTIVATION, , , SO AFTER THAT I USE THE SERVICE, , , BUT STRANGE 106RS IS DEDUCTED FROM MY BALANCE, , , , , WHEN I ASKED FROM COSTMER CARE...THEY SAID U DONT GOT SETTINGS THATS WHY WE DEDUCTED THE BALANCE, , , I TOLD THEM THAT I ALREADY HAVE A SETINGS BUT THEY SAID U NEED A FRESH SETINGS FORM OUR SIDE, , , SORY WE CANT HELP U, , , , AND HE CUT MY CALL, , , MY NUMBER IS [protected], , , , ,
Vodafone has cut my balance unnecessarily and that to repeatedly.first time they cut the balance saying that I have activated some Ndtv offer and again now cut babalance for some bollywood sms .when called to cuscustcustomer care they did not respond properly and denied to help

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    Vodafone - Unnecessary Balance Cut