[Resolved] Vodafone — Deposit amount not returned

Deepa Nair M S

Address:

Karnataka

Hello Team,

I have sent a mail to the vodafonecare.[protected]@vodafone.com asking to cancel my connection on Feb 22nd , 2010. I had asked to return my deposit amount of Rs. 300. I got a reply from them saying that it has started processing and till now I did not get any response from them. Also they are not sending any replies for my mail after that. So please do something to get this amount back.

My mobile No : [protected]

Thanks,
Deepa

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Aug 14, 2020

Complaint marked as Resolved

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Comments

atul goel

from New Delhi, Delhi

postpaid vodafone — deposit not return

i received call from vodafone for buy postpaid connection.he gave me wrong information and receive 250 rs. from me .he was came pitampura c-1/4,basement,west enclave pitampura,new delhi-34.i have receipt of 250 rs.pls. do needful.my receipt no is 1639. pls. do needful.

ATUL GOEL
MOBILE NO:[protected]

Happy To Help

from Hyderabad, Telangana

Hi Deepa,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yktz9ak and we’d be happy to help.

Regards,
Vodafone Customer Care.

Happy To Help

from Hyderabad, Telangana

Hi Deepa,

Further to our call from our customer care, we would like to inform you that the deposit amount will be adjusted against the outstanding amount on your number. We sincerely hope that you would give us another opportunity to serve you and we look forward to having you back on the Vodafone network. For further information on this issue or for any other query, please write to us at vodafonecare.[protected]@vodafone.com. We would be happy to help.

Regards,
Vodafone Customer Care, Karnataka.