[Resolved]  Vodafone Karnataka — Poor Customer Care and unnecessary Balance Reduction

Address:Bangalore, Karnataka

I called Vodafone Customer care to ask for the SMS Code to activate the 2G Internet Rs.95 plan for 1 GB/month.

They have activated the internet twice and have charged me twice for the same.

Vodafone keeps doing this.

Please never use vodafone.

And their customer care personnel are the worst. Most illiterate and rude.

They do not understand half the things.
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Nov 06, 2012
Vodafone India Customer Care's response
Hello Divya,

Please provide your contact number at http://bit.ly/Uv7fKn so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Gclub — unnecessary balance reduction

hi,iwant to unsubsribe gclub from my mobile.....my mobile no is [protected].everyday my my 99 rs r getting deducted.....plz plz!!!unsubscribe it from my mobile

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information