[Resolved] Vodafone — Luring looting | |||
Vodafone - luring and looting The operators at vodafone in chennai call and lure customers with offers in post-paid. If continued says a big load of booty is available for a peanut price and should convert from present pre-paid to post-paid. If agreed then another person speaks, she says a slight increase in cost along with a reduction in facilities as said by the first person. This round goes on for several times under several persons more than an hour only to find to your horror that the current cost of post-paid has escalated by several hundreds from the first mentioned price. That is for example in plan-rs.249/-[super combo-low] the final cost may go above rs.600/- in any way under free usage alone. It is because there a host o[censored]nsaid/hidden costs not revealed anywhere by anybody including website, c-care janitors and store - keepers... It will be shockingly revealed only at the time of first-bill when by the time you are well chained and bound with this deceitful burden. Thus it is nothing but a plain - broad daylight robbery - and what else...? Myself is a victim having solid evidence and escaped entrapment at the last moment. Dt.25/01/13. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Feb 04, 2013 Vodafone India Customer Care's response Hello Ravi, Thank you for your time on the call. Trust we were able to address your concern. Regards, Vodafone Customer Care. | |||
 4 Comments | |||
Comments
your call was true but addressed my concern was not. my allegation that you deceived me by giving false details in website, c-care staff at 198 all stands unreflected by you... then how come my concern is resolved...?
What you say is false. You did not give the web address link to the file in the websit -vodafone.in- to know the details of tariffs and features of plan Rs.174/- in post-paid plan -super combo-low-...?
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Vodafone — Robbry: False information
Dear Sir,I am a victom of vodafone. One and half month back, i was geeting calls from vodafone Care, and they told me about their POSTPAID plans. but i was not interested in that. but then their executive told me about a false plan( which was not existing). Then they collected my documents and money( Rs 250) from my address and told me that the plan will be enabled on sim within 72 hours. After this, they again called me for varification, Iagain ask their executive about my plan, then the guy told me that there is no such plan. At the same time i refused to take the postpaid connection.And asked them to pay back my money, they told me i can withdraw it after 45 days.
After this i recieved their calls so many times, but i refused to change my prepaid connection to postpaid. Then suddenly on 16 July 2008 (after one month and 7 days) they changed my connection to postpaid without intimating me. When i tried complaint on their customer they have not responded properly and even not providing any complaint number.
This was a total monatry and mental harresment for me. I want to ask them, how can they change any number according to their conveneince.and who has given them this right to sell their connection by providing wrond information. I am working person, i do not have time go to their store.
I request you to take some serious action against Vodafone. And ask them to provide me suitable componsation for all this harresment.
Yours faithfully
Ajay Lakhera