[Resolved] Vodafone — WRONG BALANCE DEDUCTION

dhwani shah

from Indore, Madhya Pradesh

Address:

Maharashtra

I use blackberry handset the day i have subscribed for unlimited blackberry internet plan.{rs 399} still my balance was wrongly deducted still, i hve deactivated black berry plan,gprs n vodafone live in short no relation with internet or gprs still till todays date my balance is been cutted, i came to knw about this when i typed five to 111,
regarding this i have mailled to the customer care through mail, visiting gallery regularly as if its my duty,n hve called to the customer care no. my problem is not solved, no revert, from last two months and they have also blocked my no so that i cannot call them again again had a talk with one of his superviser zubin and vodafone gallery{goregaon-w} executive-huzefa who has given meh wrong promises..n i have been harresed i am in big loss, want them to solve my problem n refund meh with suitable and fair interest.Other wise will surley drag them to consumer court.

Regards
Dhwani shah
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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DEBPAT2011

from Bengaluru, Karnataka

VODAFONE ESSAR LTD — Vodafone is Rejecting my Porting Request

Vodafone is Rejecting my Porting Request
Vodafone Rejecting MNP

I am using Vodafone no [protected] (Karnataka) for the past 2 yrs . And i want to change my mobile operator Through mobile number portability from Vodafone to airtel.
And i have submitted all the id proofs.

However i received a message from Vodafone that my porting requests has been rejected. Because of Contractual obligition.
I had gone to the Vodofone Store and paid the Monthly bill In Advance and also stated the problem, however they are still sending the Message to new Airtel(My New Service provider) they are simply delaying. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my Vodafone customer care about this issue no one has responding . Please. Help me sir

Abdeali_abbas_vhora

from Delhi, Delhi

VODAFONE ESSAR LTD — Non-execution of committed services

Respected Sir,

M/S Vodafone Essar has outsourced their MNP service to M/s Andromeda, i have submitted my docs and cash (Rs.370) to them on 16.02.11. After submission i was ensured that within 7 days my MTNL no. [protected] will be transferred to Vodafone but in vain

i have called Vodafone several times but they are not interested to reply and informed me that they cant help in the matter.

Also the customer care no. of Andromeda is not responding further there Pick up boys no. is switched off.

i have also mailed them my complaint regarding the issue but no reply yet

Seek your help, i have everything in proof. Please guide me further action for filing a case.

Everytime these Mobile service providers get away by cheating consumers like this.

Tks
Abdeali
[protected]

dhwani shah

from Indore, Madhya Pradesh

till unsolved hope it get solved

sachin4034

from Varanasi, Uttar Pradesh

VODAFONE ESSAR LTD — Complaint for Vodafone data USB STICK!!

Hi,

Myself Sachin Jadhav Using Vodafone DATA CARD No : [protected].
I have purchased a USB STICK from S K Marketing wherein I was informed that I can use the stick with unlimited 3G data plans with 599 rental, but since I have taken I have faced many problems.
Theere is no 3G plan with unlimited free usage, Please check the same & revert to me with correct details.
Also if the same is not available I would like to cancel the Connection & would want my refund of rs1800 which I have paid.

The executive who spoke to me was : Ms Seema – [protected]

Rizudi

from Mumbai, Maharashtra

My Self Saiyed Shakil Ahmed My I have made complain regarding Balance deduction on 28 Apr 2011 and yet I am not satisfying with Your Company's Reply.

I have made call Vodafone to Vodafone number from this No [protected] at 27th apr 2011 despite of My night balance They have charge call rate.and My Bal was -24 (Aporx) at that night.and they also deducted my night Minutes so how can it possible to deduct both the ways just Reply me ASAP And solve My problem.I have used Vodafone card since last 5 years I have never facing such problem form Your side.Now I am very Disappoint with you.If I will not satisfying with your reply than it is possible that I will switch on to another Company so please provide me convince-able answer.
I have got call from([protected]) your executive on 2nd may 2011 at 3:40 PM Regarding My complain and he hasn't provide me full detail and disconnect My call so please look in to this whole matter and kindly Resolve it.

neeraj9999

from Gorakhpur, Uttar Pradesh

i have recharged internet plan. then they message sensed to me that my plan has been activated. then i used internet however ,they deducted my balance and on my consecutive inquires ,failed to convince me about the same.
please help me in this regard,

regards,
Neeraj kumar jha
+91-[protected]

sunder yadav

from Rohtak, Haryana

An unwanted health pack service activated on my cell no. today and rs.35 has been deducated from my a/c.plz deact this service and give my refund amount.

Warriorvivek

from Mumbai, Maharashtra

On 3rd june my balance is Rs.204 ...

MY No. is [protected]

At evening i got this message -
&quot;Hello! Vodafone Cricket VF Alerts is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of Rs 30 has been deducted. Your current Balance post service activation is Rs 174.62. To cancel send CAN VACKT to 144.&quot;

than i check my balance is Rs.174 only ...

Than i call vodafone customer care and tell this thing they said they deact this service and refund my 30rs in 4 hour ...

I wait and i got this message -
&quot;Your subscription to Vodafone Cricket VF Alerts has been deactivated.&quot;

but my Rs.30 is not refunded yet ...
Now when i am trying to call vodafone customer care my call disconnects automatically ...

now tell me what should i do ...

this is 1st time happen with vodafone...