[Resolved]  Vodafone — Balance

Inspite of filling promo of Rs. 89 to take the advantage of
300 sms free, my every sms is charging Rs 1.00 .
It's absolutely a cheating case of Vodafone...

vodafone sim, nokia cell phone — deactivation & not showing balance

Sir, I am a vodafone prepaid customer, on 14th Jan-2009 one Thirukural service was activated in my phone no.[protected] and deducted Rs.30/- for a month I given my request to your company for deactivate this service immediately, they confirmed it will be deativate in the following month. But 14th February 2009 once again deducted Rs.30/- and sent a message it has been recharged, next recharge date is 16th March. I contacted customer care Mr. Prabhu advice me sent a message (STOP DND) to 1909, I had sent this message several times but they were given reply that we are unable to process your request for deactivation.

pls deactivate this service (Thiru) from my phone no.[protected] immediately and remit Rs.30/- to my prepaid account because it is your company mistake without request your company deducted this money from my accout.

my phone not showing balance request from three days (14.2.2009) I request you to rectify this problems as soon as possible

It is not showing me the balance.
when we call to the *111#(or)*141#,
it's sowing that "invalid subcriber please call customer care number"so please save me from this problem.this is my no:-[protected].please.

money has been deducted from my balance approximately 97 rupees for no reason at all i have not activated any services i would like to know whats the reason for my los of currency..

lokju

I lost my cell phone on 3rd feb nokia 2300 and it has vodafone sim number [protected]. and this has around 300+ balance. I called costumer care to block my sim at very first moment. They told me your sim is blocked. And I also tried to call to my lost number at its says number does not exist and service of this number is temporarily blocked.
today i went to vodafone store to buy new sim of same number . and when this sim is activate and i saw the balance it showing negative 17 rs balance.
when i contact vodafone office they told some one use my sim and download so many thing using GPRS on 4th feb.
i just want to know when i blocked the sim how can some other use my sim.
and if it is possible the what is the use of blocking the sim. any one can use lost sim and do any illegal thing. then how is responsible

Hi Pankaj,

The amount has been credited to your account as confirmed to you. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

Regards,
Vodafone Customer Care.

Hello,
I have an annoying problem with my Sim card. Every time I send a message or call, I receive a service reply. tht i hav this much balance left and sms left, I send a lot of sms per day. Long one. If I send around 500 characters (4 sms) in one sms, then I will receive 4 times the service reply... Just to tell me that my balance. I could forget about it, if it wasnt using my "received sms" tone! To cancel it i just press any key, but 4 times it will come, so 4 times I have to press any key.
I just want to cancel the service reply. my number is [protected]

my mobile is no packs and no services activated but charged for monthly rental in rs30/- for not responsibility in costomer care.

my mobile no is [protected]
and I had recharged with 4000Rs/- on 27 Feb 2011
and my mobile balance is deducted by your fault and
today i check my balance only 63Rs/- .
so please refund my balance.
Otherwise I will go to the court for this complain and i will apply the case on vodafone company.

Am using Vodafone no for past four years. At the APR 4th my balance went to -12402 i repeatedly give complaint to Vodafone customer care service but there is no response at all they simply you want to wait for sometimes we will rectify your problem and cut the call. From APR 4th my mobile balance in negative only am unable to use my mobile . So I kindly request you to solve my problem as soon as possible. My no :[protected]

This is too much I think you are cheating me .At APR 2nd only I recharge bonus 98 for 2GB still I have 1567 free MB. I already mailed to Vodafonecare.[protected]@vodafone.come even there is no responses at all more then I gave complaint to nodal officer in Vodafone form there also no responses. So please I kindly request you to solve my problem

Vodafone company has deducted my balance for activating callertune even i didn't do it
As per TRAI, they cannot activate callertune till they receive a signed letter from me still they did
and when I as them to refund my balance one of their executive started abusing..
Is it a way to treat their clients
I want them to refund my balance or if they can show a signed letter of mine of requesting them to activate callertune then their is no problem!
my no. is [protected]

Here are the rules by TRAI
http://www.trai.gov.in/csinf/Provision.pdf

It is written if you have my written request( with signature ) to activate caller tune( value added service ) then only you can activate it
If you can show my written letter then its okay
and if you can't then refund my balance

Sir,
Mera Naam Arvind Rajguru Hai. Mera Mobile No. [protected] Hai. Pahle Me Reliance Sim Customer tha. Phir Mene Vodafone Me Number Portability Karva Di. Mere No. Per 10-15 din Se Fleas Massage Upne aap chalu ho gaye, Phir mene customer care se bat ki to unhene na to santoshjanak bat ki nahi jabab diya. Date[protected] ko customer care bat ki to Unhone 222226 number call kar band kar diye the.[protected] ko phir 3 /- Rs Cut ho gaye. Is Tarah Mere Bina Faltu Ke 50-60 Rs Cut Ho Gaye. Nahi to company santoshjanak Bat karti Hai. Na Hi Jabab Deti. Muje Apne Pasie Vapis Chaye.

Arvind Rajguru.
Sanwara (Reodar) Di- Sirohi, Rajasthan

hello sir
Aaj Phi mere 3/- Cut Ho Rahe Din Me 2-3 bar cut ho rahe ek SMS aata hai 54999345 iska ilaj karo Me Pareshan Ho Gaya Hu.
Mera Number [protected] Bahut Pareshan Ho Gaya 5-6 Bar Complant Kar chuka hai. Abhi Tak Iska salutation Karo

pankaj khandelwal — balance related

sir
mere pas airtel [protected] ka connection h . usme bina koi service activet hue bina hi per day ke 6 rupes kat jate h .airtel custemar carrer pr b call nahi lagta. so plz meri complation pr dhyan de.
thenkyou,

Dear Sir,

I am vodafone customer since 4years.My problem is my balance is cutting more than call time.So i want to clarification about this problem.

Example : Call Time : 32Sec
Call Charges :34Paise.

Why this type problems are coming to me please give clarification and solve as soon as possible.

Regards,
Hanumanthu
[protected].

Dear Sir,

I am vodafone customer since 4 years.Caller Tune activated to my mobile without my permission and also amount Rs 15/- deducted.I complaint to customer care caller tune deactivation.The caller tune deactivated, But my amount not returned to me Why??.Who will give my amount and Please send my amount as early as possible.

Regards,
P.Khadar Sab
[protected]

Dear Sir,

I am vodafone customer since three years.But i have a problem due to caller tune.the problem is caller tune is activated to my vodafone mobile and amount Rs 30/- deducted without my permission and i complaint to custermer care pls deactivate my caller tune and the caller tune is deactivaed.But my amount is not retuned.I want my deduction amount and please send my deduction amount as soon as possible.

Regards,
B.R.Mallikharjuna Reddy
[protected]