[Resolved] Vodafone — Misleading coupon offers | |||
I had recently recharged online to my prepaid account. I availed the offer for Rs. 250 recharge where I got the Rs. 50 ebay coupon. At the time of recharge, no terms and conditions were specified on the usage limitations of the Rs. 50 ebay coupon. However, when I tried to use the coupon, ebay rejected to give me the Rs. 50 discount becaure the order was less than Rs. 500. There was no such condition that was specified by Vodafone at the time when I was making a choice between the recharge amounts of Rs. 250 vs Rs. 222. Now, I feet that Vodafone is cheating people by not disclosing the terms and conditions before and hence increasing the recharge value of the customer by offering coupons which customer would definitely would not use. I raised a complaint with Vodafone's customer service and nodal officers but answers were not satifactory. Whom should I raise a complaint to regarding this Vodafone fraud and malpractices that are happening? Was this information helpful? | |||
Dec 11, 2016 Complaint marked as Resolved Verified Support Apr 16, 2012 Vodafone India Customer Care's response Hello Aagar, Please share your number here http://bit.ly/HGs8MX and we'll get back to you soon to address your concern. Regards, Vodafone Customer Care | |||
 2 Comments | |||
Comments
Vodafone — Misleading Offers
I got a message from Vodafone today (17th June) about an offer. The SMS exactly said"Hello! You have heard the best deal for you ! Recharge with Rs 555 and get Rs 600 more than full talktime ! Recharge before 00:00 hours tonight.
The message is completely misleading. A well qualified person who understands english well will understand that apart from the talktime you will get from recharge of 555, you will get an additional Rs 600. This is what the message reads. I tried talking to the customer care but they are not ready to listen. Because of the information given in the message, I got my mobile recharged with Rs 555, but got totally Rs 600 as recharge amount. The language in the message is totally misleading and has cost me Rs 555.
Please register my complaint and do the needful.
Regards
Rahul Lakhawat
[protected]
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Vodafone — misleading message
I have recieved a message that says "congrets, you have won 250, 000.00 GBP in 2009(o2 UK) int'l mobile draw in UK.To claim contact Mr. Meyer on Tel:[protected] or e-mail:o2.tel live.com" and when I mailed them then I noticed that this mail address does'nt exist.So what should I do now, please help me out.