[Resolved] Vodafone — Mobile Bill complaint against Vodafone
Dear Sir /Madam
As I am using Vodafone services form past 8-9 years. I am having two postpaid connections from Vodafone company. I think its time for me to move on from Vodafone.
I am having some problem with [protected] bill for 20-09-12 to 19-10-12. I was using internet facility @199/- per month from past four years. I requested to drop this service in Sept-2012 Month. Next bill I have received in which you have charged Rs.4342/- for usage .
Later i tried to get this bill adjusted many from vodafone but none of customer care executive helped me out for the same and they barred my services even i am not able to receive the calls on that number ([protected]).
Now they are threatening me that I have to pay whole amount otherwise they will drop the the services for my another postpaid number of Vodafone. This is like mental harassment for me. I need the solution because this is really pathetic for me.
This is no where logical as they are offering @2 paisa per 10 KB and charging 5 times more of that.
I am no more satisfied with the way of services of Vodafone. I want this bill to be adjusted and let me move to other service provider
Thanks and Regards
Complaint marked as Resolved Dec 16, 2016
Verified SupportVodafone India Customer Care's response Feb 27, 2013
Thank you for speaking with us. We will get back to you soon with further assistance.
Vodafone Customer Care, Delhi & NCR
Verified SupportVodafone India Customer Care's response Feb 28, 2013
Hello Amit Malik,
Thank you for speaking with our executive. We trust that your concern has been resolved.
Vodafone Customer Care, Delhi & NCR.