[Resolved]  Vodafone — Mobile Number Portability

Address:Bangalore, Karnataka

Applied for Postpaid Mobile Number Portability([protected]) on 01st Sep 2013 and we are on the 22nd day,still no response and number has not been ported yet. Customer Care executives give commitments after commitments and cancel the call if i ask the final commitment date. All documents have been submitted and i do not know why is this issue when i have cleared the payment and also made an extra payment of Rs 700 odd to carry smooth process. Extremely disappointed and would take this matter in social media if it does not get solved by tomorrow.
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Dec 3, 2016
Complaint marked as Resolved 
Vodafone customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2011
Vodafone India Customer Care's response
Hello Sir/Madam,

Thanks for writing to us. We request you to try to regenerate the UPC code by sending an sms PORT<space> mobile no to 1900 after 48 hours from now. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 22, 2011
Vodafone India Customer Care's response
Hi Rajesh,

Sorry for the inconvenience caused. Please share your number with us here http://bit.ly/w4KZLE We're keen to resolve the matter at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Mar 21, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Thanks for writing to us. Please confirm where you have given the request for Porting in and also send us the scanned copy of the receipt on vodafonecare.[protected]@vodafone.com We'd be glad to help you.

Kind Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 26, 2012
Vodafone India Customer Care's response
Hello Birendra,

Thanks for speaking with us, hope we were able to help. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
May 12, 2012
Vodafone India Customer Care's response
Hello Shilpi,

Thanks for speaking with our executive. We're looking into the matter and will get back to you in 24 hours with an update.

Regards,
Vodafone Customer Care
Verified Support
Jan 18, 2013
Vodafone India Customer Care's response
Hello Saurabh,

Please be informed, your mobile number has been activated today. Thank you.

Regards,
Vodafone Customer Care.
Verified Support
Jan 21, 2013
Vodafone India Customer Care's response
Hello Nick,

Please help us with the complete address of the store where you have submitted the documents so that we can assist further.
Verified Support
Sep 25, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

We appreciate your time on the call. Hope we were able to assist you.

Regards,
Vodafone Customer Care.
Verified Support
Sep 25, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

We value your time on the call with our executive. Thank you for speaking with us about your concern related to the data services.

Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

call details

DEAR SIR, KINDLY SEND CALL DETAILS OF MY VODAFONE MOBILE NO. [protected] ON MY EMAIL ID i.e [protected]@GMAIL.COM AS SOON AS POSSIBLE . REGARDS, PAPPU, KOLKATTA

Barred outgoing calls

Have paid by cheque the requisite amount. Have not received intimation about the payment. My mobile # [protected].. Change #- 446309. Vijaya Bank Kindly do the needful Regards Kavitha j shetty

Regarding 3G services

I([protected]) recharged my Vodafone sim with 3G data plan but instead of the 3G services I've been receiving 2G service. Now I feel being cheated and want a compensation of 1Gb 3G data.

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