[Resolved]  Vodafone — Unable to speak to customer care agents through IVR

Address:

Mumbai City, Maharashtra

I have been trying to talk to a customer care executive for the last two days. The has ceased to give an option of speaking to a customer care executive after one clicks "1" for the "Billing and Tarriff related information" option.

Even if one selects "Value Added Services" and then select the "any other services" tab, it starts repeating the option.

It is extremely frustrating to not be able to speak to a human being after so many efforts.