[Resolved] Vodafone, Mumbai, India — thrid class customer care
I, Yogesh Bhagwat using Vodafone Mobile phone no.[protected], a corporate connection for Essel Group, Mumbai this connection was discontinued in November from Corporate connection and was converted to General connection Plan 99, Re 1 call.
I had done ECS for the same number, On 9th Jan 09 an amount of Rs 3671/- (Rs Three thousand Nine hundred Seventy one only) was Debited from ICICI A/c.
For the same I have not received bills, From Last one month I am continuously following with your Executives for a duplicate bill by Fax, Email or Courier, every time request is taken and till date I have not received the same.
Further to this your Executives have no manners to response they are so arrogant even the Team Leaders, Floor Supervisors, Duty Manager etc. Also they fool Team leader talks as they are floor supervisors, and so on, To name a Few MD Ali, Mr. Sajid, Mr. shabaj (Floor Supervisor), Ms. Pramila (Duty Manager) and so on If you check the conversations for the above number you amy get more names.
I can understand the company of this repute will take this matter SERIOUSLY in this COMPITITIVE WORLD OF TELECOM, but at the same time have a gut feeling that nothing will be done as all are from the same group and carry same mentality which has no serious job responsibility or loyalty towards the company/ work
Awaiting Some Positive Response and necessary Action if VODAFONE IS HAPPY TO HELP & believes CUSTOMER IS GOD
Complaint marked as Resolved Aug 14, 2020