Vodafone Netcruise — Money Debited 3 times in my account while doing the charge-And No Refund | |||
Dear Sir, Vodafone recently started the new services in Datacard card in the name VODAFONE NETCRUISE,the way they are calculating the units they give is a big fraud,Just give the connect without opening any browser for 10 mins,the units that are calculated are about 15MB.If we recharge it with Rs.348 they provide 500MB which will come hardly for 4-5 days,On 7/6/12 i tried to recharge with Rs.348 and got the message saying "Sorry the recharge is not done please try later" and i did it for 4 times in 2 hrs of time and 3 times i got the error message,only the 4th time the recharge is done.When contacted the Customercare they replied it has been recharged 4 times and im allocated 2GB with validity of 30 days( i.e Rs.1392 for 2GB and 30 days validity).Though i gave a compliant withId(JUNE/353),i didnt even ask for refund,but asked to breakup the money and provide the unlimited service as per the plan(Unlimited Plan for Rs.750),compliant was closed the next day saying that nothing can be done.To call the customercare avg. waiting time is 25-30 min(After 30 min,call will be disconnected and need to try again,i did it for more than 6 times),no response for the customercare.I had sent 2 mails in 7 days,no response(Not even acknowledged). They are really torturing the customers wasting the time and energy.Im the customer of Vodafone services from the last 8 years,first time im fed up with the service. My NetCruise No.[protected]. Please provide the solution. Thanks, SREEKANTH Was this information helpful? | |||
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Vodafone — Debit Rs.30/= in Fraudulent way
Vodafone has fraudulently debited Rs.30/-Dear Consumers,
Please be aware !!!!
Thirty days back while I was busy in my office works, I got an SMS from Vodafone stating that they have activated free caller tune in my mobile.
I am not interested in any such offers (paid or free) and I never called or sent an sms to avail such services.
So they themselves activated such a service in my mobile without my consent. They never asked whether they can activate such a service at free or at cost in my mobile. Without getting approval from they activated the service.
And after thirty days suddenly they sent a message stating Rs.30/- has been charged for caller tune services.
Why should I pay Rs. 30/- for a service which I never wanted or never asked for??
Did I ask for such a service?
Vodafone voluntarily activated this free service for 30/15 days (I don't had time to count the days) and after 30 days they have take my money and harassed me.
Did i ask vodafone to continue this service?
I never asked for this service and i never wanted to continue.
When I called Vodafone Customer Care, the rep is says, "Sir, the money will not be reverted back to you, you can do what ever you want" I want to tell you that I have used this service for more than 3 years. What kind of reply is this???
They taken my money and harassing me by their words.
I don't know what the TRAI and related government agencies are doing?
Rs.30/- is not a matter, but the way they cheat us...
All these luring offers are just to deprive us.
No one can save us.
We consumers have nothing to protect us from these sort of companies...