[Resolved] Vodafone — Network | |||
I have two vodafone connection. Both shows full network range maximum time, but while calling its network will go down frequently often if full network is also there, i cannot hear anything saying from otherside due to this network problem. Contacted customer centre, they tells that nothing can be done by them. Due to this while making calls I am losing money due to frequent call failures. Was this information helpful? | |||
Dec 15, 2016 Complaint marked as Resolved Verified Support Feb 06, 2012 Vodafone India Customer Care's response Hi Snehal, Please share your number with us here http://bit.ly/yzrlyt so that we may be able to address your concern as soon as possible. Regards, Vodafone Customer Care Verified Support May 05, 2012 Vodafone India Customer Care's response Hello Rakhi, Please share your number with us here http://bit.ly/J68zhY We'll look into the matter and get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Jan 03, 2013 Vodafone India Customer Care's response Hello Adhityan, Please share your contact number with us at http://bit.ly/YWNq18 so that we can address your concern better. Regards, Vodafone Customer Care. Verified Support Jan 07, 2013 Vodafone India Customer Care's response Hello Adhityan, We could not talk to you when we called on your number. Please share a suitable time for us to contact you. Regards, Vodafone Customer Care, Delhi & NCR. Verified Support Jan 08, 2013 Vodafone India Customer Care's response Hi Adhityan, Thanks for your time on the call. We will get back to you with an update in next 24 working hours. Regards, Vodafone Customer Care, Delhi & NCR. | |||
26 Comments | |||
Comments
I have been using vodafone network with no. [protected] since 10 years. The network is very very weak at most of the places. Mobility facility is blocked by DOT for the reasons best known to them though TRAI is in favour of mobility(i.e. changing the network service provider without changing No.) Whenever i complain vodfone they say bring your mobile at our service center but i am afraid they will make me spend few hours. then change the SIM and i will have to complain them for few days requesting them to activate my SIm. Absolute shameless org!!!
Reply
my office in valsad city but i have not talk clear in office .my problem every call receive out side of office please solw the problem.my office add.
mobi tech, valsad
108, 1 st floor,
Lenwala complex
Station road
valsad .dist vasad. (gujrt)
mobi tech, valsad
108, 1 st floor,
Lenwala complex
Station road
valsad .dist vasad. (gujrt)
from the last one week network is very poor and when i make the call to 111 it gets disconnected
I will be out of country on tour from[protected] to[protected].
My vodafone mobile phone No. [protected].
As such the mobile pone will be out o[censored]se from 12th August 2009 to 8th Feb 2010
So please disconnect my mobile Phone No.[protected]
K.V.Nagaraj
Bangalore, Karnataka, India
My vodafone mobile phone No. [protected].
As such the mobile pone will be out o[censored]se from 12th August 2009 to 8th Feb 2010
So please disconnect my mobile Phone No.[protected]
K.V.Nagaraj
Bangalore, Karnataka, India
whenever i call someone it shows connection error nor i can send messages or receive messages n not even i can receive calls please help me
i m using vodafone mobile connect EDGE USB stick k2525 n have a problem for connecting network so plz help me out...
Resp Sir am using vodfone postpaid.
whenever i tried to call anybody from my room the netwoek bars are too week
i called the custmer care and told thwm abt my problm they told me that sir we are opening a new ;;;;site at salisbury park but my network problem is not resolved
whenever i tried to call anybody from my room the netwoek bars are too week
i called the custmer care and told thwm abt my problm they told me that sir we are opening a new ;;;;site at salisbury park but my network problem is not resolved
Request regarding the post-paid to be converted to pre-paid or the be deactivated respectively.
Sir,
I had raised a complaint concerning network since 8 months.The complaint has been responded by your subscriber many times,yet there is no improvement concerning the complaint.
Hence i request you to either convert my postpaid to prepaid or deactivate it.
My Plan:249
My Address:M.Suresh Kumar
Keys Block,6-3-307,
New Bhoiguda,
Secunderabad.
Sir,
I had raised a complaint concerning network since 8 months.The complaint has been responded by your subscriber many times,yet there is no improvement concerning the complaint.
Hence i request you to either convert my postpaid to prepaid or deactivate it.
My Plan:249
My Address:M.Suresh Kumar
Keys Block,6-3-307,
New Bhoiguda,
Secunderabad.
17 March, 2010
1:45 pm
Just now I have talk to Mr Fahad Khan, he is say that they are offering me network booter in Jan 2009... but they are not at all concern that because network problem from April 2008 to Jan 2009 the loss i have made in my business... they want there money but they are not at all concern ablut that period when network problem there. What kind of rights given by TRAI and DoT to telecommunication companies I didn't get that !!! Its like they are only concern about Telecom companies and not at all about customers!!!!
Mr. Fahad said i have to pay balance but what about my losses !!!!
Now I understand how they can able to give that big salaries to there employees!!!!
1:45 pm
Just now I have talk to Mr Fahad Khan, he is say that they are offering me network booter in Jan 2009... but they are not at all concern that because network problem from April 2008 to Jan 2009 the loss i have made in my business... they want there money but they are not at all concern ablut that period when network problem there. What kind of rights given by TRAI and DoT to telecommunication companies I didn't get that !!! Its like they are only concern about Telecom companies and not at all about customers!!!!
Mr. Fahad said i have to pay balance but what about my losses !!!!
Now I understand how they can able to give that big salaries to there employees!!!!
I am a Vodafone customer since past 6 years. I had moved to Raintree park to my own house in 2007 and am staying in the 10th floor. However, the signal stregnth of Vodafone is very poor and intermiottent at my home.
I have been regularly complaining to Vodafone regarding this issue. I have to travel a lot and hence follow up on this coimplaint has been irregular. For this reason, I have to put a fresh compiant everytime I come back to Hyderabad.
Recently, when I told them that I have given so many complaints, I was shocked to learn that none of my previous complaints were registered (as I was told by the customer care executive). This complaint was made in Feb 2010 and I was promised that my issue would be resolved by 12th March. Later when the issue was not resolved, I again called to know that nothing happened to my earlier complaint and I was given a new date for the fix. This time it was 3rd May 2010. Laqter when I called up again on 22 April 2010 to check on the progress, I was told that nothing could happen before next one month as Vodafone does not have enough stock of Boosters.
I should have switched to a different service provider as when Vodafone does not have any service in my appartment, all the other service providers have ample signal strength. Since, I wanted to keeop this number, I was waiting for the number portability to start, so that I can switch the service provider.
Further, to my dissappointment, Vodafone always charged me calls at a higher rates, 2.5 Rs for a call (STD) while they have most of their plans which allow a customer to talk at the rate of 0.50 Rs a minute. Even the local call rates were higher. Even after paying vodafone higher money for each call everytime, every month for the past six years, there has been no action on my complaint.
Later, I called them to change my rate plan to a plan where the call rates were low, I was told that the rate plan would be changed by that night (16th APril 2010). However, nothing happened till 22nd April. When I called on 22nd April to check on this, I was told that the request to change the rate plan was not at all registered.
Finally, today (23rd April 2010) when I blasted one of their executives, the rate plan got finally changed within 2 hours of my call.
I am not sure whether there are any laws governing the service providers in India. They charge teh customers for everything, including the caller tunes and the choice of not wanting to receive unwanted SMS and calls, even tough the service providers themselves sell the data to out side people.
I would want to register this complaint and hope that these things are not repeated for others in future.
I have been regularly complaining to Vodafone regarding this issue. I have to travel a lot and hence follow up on this coimplaint has been irregular. For this reason, I have to put a fresh compiant everytime I come back to Hyderabad.
Recently, when I told them that I have given so many complaints, I was shocked to learn that none of my previous complaints were registered (as I was told by the customer care executive). This complaint was made in Feb 2010 and I was promised that my issue would be resolved by 12th March. Later when the issue was not resolved, I again called to know that nothing happened to my earlier complaint and I was given a new date for the fix. This time it was 3rd May 2010. Laqter when I called up again on 22 April 2010 to check on the progress, I was told that nothing could happen before next one month as Vodafone does not have enough stock of Boosters.
I should have switched to a different service provider as when Vodafone does not have any service in my appartment, all the other service providers have ample signal strength. Since, I wanted to keeop this number, I was waiting for the number portability to start, so that I can switch the service provider.
Further, to my dissappointment, Vodafone always charged me calls at a higher rates, 2.5 Rs for a call (STD) while they have most of their plans which allow a customer to talk at the rate of 0.50 Rs a minute. Even the local call rates were higher. Even after paying vodafone higher money for each call everytime, every month for the past six years, there has been no action on my complaint.
Later, I called them to change my rate plan to a plan where the call rates were low, I was told that the rate plan would be changed by that night (16th APril 2010). However, nothing happened till 22nd April. When I called on 22nd April to check on this, I was told that the request to change the rate plan was not at all registered.
Finally, today (23rd April 2010) when I blasted one of their executives, the rate plan got finally changed within 2 hours of my call.
I am not sure whether there are any laws governing the service providers in India. They charge teh customers for everything, including the caller tunes and the choice of not wanting to receive unwanted SMS and calls, even tough the service providers themselves sell the data to out side people.
I would want to register this complaint and hope that these things are not repeated for others in future.
sir...
i have a complaint. actually my vodafone sim is not working properly. it always shows NO NETWORK !!..i have complained previously also but you have not gave me any reply..please help me...otherwise i have no other option than to change my vodafone sim... i am really fed up. i will wait for your reply soon..
Thanking You
i have a complaint. actually my vodafone sim is not working properly. it always shows NO NETWORK !!..i have complained previously also but you have not gave me any reply..please help me...otherwise i have no other option than to change my vodafone sim... i am really fed up. i will wait for your reply soon..
Thanking You
Dear sir
i am requrest network prabalam 3 years complant in vizag .vodafona offece
pragent my net work post paid network
i want to chenge the my post paid to pripaid network my number [protected]
please sir more requrest
i am requrest network prabalam 3 years complant in vizag .vodafona offece
pragent my net work post paid network
i want to chenge the my post paid to pripaid network my number [protected]
please sir more requrest
Send a Mail to the Nodal Officer.
Customer care ppl are negligent..
Customer care ppl are negligent..
Send a Mail to the Nodal Officer.
Customer care ppl are negligent..
Get ur things done, dont care who will be affected.
Because this Vodafone is pathetic, Hutch was best.. Even i faced all these.
Now the ideal thing i do is have an E-mail communication with Nodal officer and escalate the issue.
Customer care ppl are negligent..
Get ur things done, dont care who will be affected.
Because this Vodafone is pathetic, Hutch was best.. Even i faced all these.
Now the ideal thing i do is have an E-mail communication with Nodal officer and escalate the issue.
Dear friend,
i was also a loyal customer to hutch (excellent) and of late Vodafone ( the lousiest )
having made payment for one year advance rental for my no.[protected], they have disconnected my services.
i waited for the option of number portability and soon will change to airtel/reliance.
i want to share this info.with as many persons as possible and so
I SUGGEST YOU TO USE NUMBER PORTABILITY OPTION AND SIMPLY SWITCH OVER TO OTHER NETWORK.
pl do it immediately and enjoy good services.
i was also a loyal customer to hutch (excellent) and of late Vodafone ( the lousiest )
having made payment for one year advance rental for my no.[protected], they have disconnected my services.
i waited for the option of number portability and soon will change to airtel/reliance.
i want to share this info.with as many persons as possible and so
I SUGGEST YOU TO USE NUMBER PORTABILITY OPTION AND SIMPLY SWITCH OVER TO OTHER NETWORK.
pl do it immediately and enjoy good services.
My network problem is not solved till yet. Its been almost three months now. It is hampering my work. I speak to my clients overseas and network drops out in between again and again. Hence i have to go out and speak and unable to keep the data in front of me.
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