[Resolved] Vodafone No [protected] — poor service | |
Dear sir/madam My self is Rakesh Sharma. I am using Hutch (Vodafone) no. for last 2-3 years. I am facing some serious problem last more than one and half year. Problem is as follow:- Last 2 year back I was working with `Paramount Impex, D-202, 203, focal point, phase-6, Ludhiana, during working, company issue me a Hutch (Vodafone) no.[protected] as under the corporate plan. At now I leave this company for April 2006 and joined the new company. But I want to continue my no. At this regarding I get permission through my previous company (Paramount Impex ). They assured me if any document required they will provide. At a same time I visit the hutch (Vodafone) Store near Zoom hotel, RK road. They told me to provide the N.O.C from Paramount Impex, as they said I give them letter head copy signed and stamped by G.M of paramount Impex. On the letter head they written clearly the company cease further responsibility for the bill payment and they have no objection to change the billing address & as well as ownership. But after two month they Vodafone store not give me any response regarding too change the billing address. I again visit the Vodafone store in September2007 and again 2nd time provide the letter head copy as they said. But still no action taken by them. In November2007 when I visit again Vodafone store they said in their system the contact person name mentioned Mr.Sunil Kapoor (My previous M.D). and demand for the approval of contact person. Then I again 3rd time provide letter head copy signed by G.M (Harish Bagga Mo:-[protected] ) and the contact person as they said M.D (Mr. Sunil Kapoor) from Paramount Impex. But still at that time no action will be taken by them . I have also the receiving copy of this document whom I attached with this mail. In the mean time when they give me not any response In frustration I hold the bill payment, and they charge me late fees. 2-3 time, when I contact your customer care executive they said your beaver request is accepted only one time in a six month. Can you told me I am suffering from last more than six month what I will charge from you. Even than your customer care is not attending my call. you behave with me like a criminal. It was very nice to be a part of Hutch(Vodafone) family but I am sorry to say it is not really good. And last time your Vodafone executive convinced me to pay the bill and assured me to change the bill and also give me the commitment in written . but no action……………….!!! And once again they cut my outgoing call & incoming call at the same time without any information. On other side my credit limit is 15000/- I also contact the Vodafone nodal officer but his answer is not satisfactory for me they said same procedure who I followed from last one and half year. Looking for your Favorable Answer Rakesh Sharma Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
Vodafone is a criminal company. Customer care staff is like a dog, thier logo.
Reply
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information