[Resolved]  Vodafone — poor services

Address:Mathura, Uttar Pradesh

my vodafone sim was cracked.i went to vodafone office, and complaint for it,they noticed my number and said we haven't this series no. yet so come tomorrow.10 days are gone, but i haven't get the sim.now what i have to do
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Apr 16, 2012
Vodafone India Customer Care's response
Hello Jivan,

Please share your number and an alternate contact number here http://bit.ly/J3yYiM We'll get back to you in a short while to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Nov 17, 2012
Vodafone India Customer Care's response
Hello Pratishtha,

We regret the inconvenience caused to you. Please share your contact number with us at http://bit.ly/WhhRT6 and we will get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

The last complaint posted by me was for the services of vodafone and not Larsen & Toubro. Kindly delete or ignore the post if possible
Sir,
I, Md.Rafiqul Hasan, long time Vodafone(formerlly Hutch) user person .My mob no.is [protected].I am continuous try to talk of your vodafone customer care executive but I get not service.I am worry about your service.Yesterday I was talking of your vodafone executive, I want to know how to deactivate GPRS? but not satisfied me.
So, pls well service provide me and others as soon.
Thanking you.
Yours faithfiully,
Md.Rafiqul Hasan
I not sat for customer service because the misbehaviour of the guy not adavantage the Voda. So sat the customer for good service not with DON B???????????
i agree i also one of the customer.

not getting gprs settings — misbehavior of c.c and assurance regarding help but did not done

respected sir/ madam
i am the customer of your service my no is [protected] add:- nokari mondal rd. kanchrapara joramandir 24 pgns (n) i activated rs.81 seven days internate card at yesterday around 13.00hrs but right now i did not able to connect with my pc i cont several time to your c.c they did not give able to me the settings at i call to them at yesterday at night 00.15hrs then also they told to me i am sending to you settings with sime time but i did not get it right nowtoday i contact several time lastly miss nitu sing told to me the senior will call back with in one hour the time expired at 15.40hrs then i cont to your c.c after a long discuss he transfer to line to the team leader mr chatterjee he also miss behave with me he asking me another smart no which is not available to me i told to him that i have a another no of airtel you can call me or give me the no where i cont to you at any way he is not agree so i making complain regarding that pl see this matter and try to help me as early as possible i am waiting your ans.
with warm regards
s.roy
[protected]
Absolutely poor service from Vodafone Customare care and the guys cant even speak proper english...
I am sorry to say but Vodafone's services are worst, last five month I am facing the same problem thrice, moreover no body is taking action to rectify the same, totally frustrated with Vodafone, I think Vodafone's main concern is harassing the customer not providing the services. I logged a complaint dated 23rd Oct 2010, i.e. I am not able to call on one particular Delhi's Tata mobile no, whenever i dial this no its say, "THE CUSTOMER YOU ARE CALLING IS BUSY ON ANOTHER CALL" even in the same time i can dial from any another no. Their CC gave me assurance, problem will be rectify in maximum ten day, but still problem is same, in the mean time i have already visited your 100 feet, Indira Nagar, Bangalore Vodafone store twice , but i am not getting any solution, few days back I was facing same problem with UP's Docomo no, i.e.. Also sorted by you after repetitive request, complaint and visits.

Even more frustrating is without any feedback from customer, they have declared this call has been resolved, even cc is not willing to describe any escalation matrix etc..!!!. What I should do...????Also I can’t change this no. as the same is already scattered in my professional circle also..!!

Anoop Kumar
[protected]
how much time i called you ? how much time i mailed you but no responce from your side.. vodafone have the worst services amongest all providers..
vodafone does not complete their commits...vodafone have the worst services amongest all providers... vodafone have the worst executives... i m going to port my number to another one
i have rcvd sim but after 28hours no activation.
vodafone customer care would you happy to help me now?
[protected] is my alternate contact no
hi
now what happened with me was very annoying.....i buyed a new phone (samsung chat)model no.GT-b5330 on october 1 2012 n have been using a vodafone sim.....from that day till no ...i have called to vodafone customer care for atleast 9 times "ALEAST"to either send me the GPRS setting or i myself will set it manually...bt from the day of purchasee till now....nothing worked at all.......... vodafone has wsted my time n money.. your employees keep on and on shifting the call. .....i don't know why the comany is working without any plans?
a time came when i bursted on ur employee...n then fr some days they kept my no. as undisturbed?
the company and its employees...plz have patience n .. TAKE CARE OF YOUR CUSTOMERs.. and now
because of all this inconvenience u ppl make it all happen...n i will soon switch to airtel.
soon take some action towards te problem or i will..post the review on youtube
I've been using vodafone since last 7-8 years and postpaid services from last 2-3 years but vodafone is continously disturbing me regarding billing, credit limits, useless calls of paying and at last discontinuing my services, this is happening from last 1-2 months without any logistic reason.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information