[Resolved] Vodafone Postpaid — cancellation

72 Reviews
 Dr.Jitendrakumar Hasmukhbhai Mistry
hello sir/mam
My self dr. jitendra mistry, i was working is ssg hospital, vadodara, gujarat. i am having two vodafone postpaid connections in gujarat, now i have shifted to delhi for further education purpose. i wanted to cancel my connections one by one.
I talked four times to customer care centre([protected]) on phone, they advise me to send an email to customercare.[protected]@vodafone.com for cancellation. i send it on 23rd jan, 2009. i didnt get reply till.
Then i again called at customer care, all the time some body told me that we will see the status of your cancellation application and will call back you, but they didnt call back.
1) i called on 24/01/2009 at 12:38pm, talked with a lady, whose name was starting from N or M, she didnt reply me
2) i again talked on 25/01/2009 at 11:57am, which was a call from No. [protected] for billing purpose, a lady named RAMESHWARI was on call, i told her the problem and she told me that after seeing all things she will call back, but she did not reply.
Now my problem is i cant go back just for connection cancellation, vodafone store in delhi, they are saying that they can take the bill of gujarat connection but cant cancell the connection of gujarat.
what shoul do? I have decided not to pay bill today onward, if they will send further bill how do i have to react?

Complaint marked as Resolved Dec 3, 2016
Verified Support
Vodafone India Customer Care's response, Apr 24, 2012
Hello Rejinair,

Please clear the outstanding dues for your number, after which you will be able to migrate the connection.

Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, May 08, 2012
Hello Ravi,

As requested the mentioned number has already been de-activated.

Kind Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments  71 Comments     Updated: Share0Tweet0


please deactivate my vodafone No [protected].I have paid the entire amount due payable before 30/05/2016.kindly refund my deposit amount made at the time of connection to my account No[protected] at vijaya bank whose IFSC-VIJB0001406 IMMEDIATELY.
please cancel my connection quickly.


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    Vodafone Postpaid - cancellation