[Resolved]  Vodafone Postpaid — Harrasment and threatning call by Vodafone

Provide ur number in the post also

Vodafone — UNWANTED and NASTY CALLS

Hello,

Please provide me name and address of the Mobil no: [protected]
I am getting unwasted and Nasty calls from this no.

Please help in this case. Its urgent.

Regards
Anupam

Vodafone — harrissing

hello sir...
My name is B.Vignesh and my mobile number is [protected]
You know me very well cause i've launched a complaint about ma ISD call issue and you have solved ma problem too , thanks for that...
Now i've no face to tell u what happened today morning...
I've not used ma vodafone number for past few months n i didn't pay my bill cause i was busy with one of ma business and i was in and out chennai...
My total payment is Rs.6000 something n i paid Rs.2000 so the balance is Rs.4000 something...
For past 3 days i was getting calls from vodafone people i taught...
then i found out it was from ur collection department people...
so i said to that lady who called me, i'm sorry mam i'll deal with vodafone people directly...
she was going on and on wit me and she told me Mr.Suresh is from vodafone (she was talking in Tamil) and i said ( avan vodafone illa ) he's not from vodafone he's from ur collection department and i cut the call...
Mr.Suresh after few minutes called me n abused me wit tamil bad word bringing ma whole family down so cheap n so harassing way and told me wait in ur place i'm coming we ll see who is what in tamil...
He abused me so badly that made me to call up ma lawyer and he called me home...
So he called them n asked their names and address to file a case on them and they are not responding...
When i told him i already sent a mail and they ve solved ma issues...
He asked me to mail u again and ask u to get their names n addresses to file a case on them...
Now sir in what way its correct to abuse a customer like this and i'm so sick thinking about it...

Mr. Suresh mob no: [protected]
The lady mob no : [protected]

Sir i really want u to do something regarding this issue and please find out their address and let me know...

Thanking You
Your frustrated customer

Vodafone Postpaid — Poor Feedback from Call Centre

Hi,
My Self Vikas Kumar Sharma & I am using the Vodafone since 2004, I am at present using Mobile No. [protected] since 2006. I was very satisfy the service since I have taken the Postpaid connection but since Last week I am requesting on call centre to provide me a Soft copy of my latest mobile bill but I am getting very poor feed back from call centre. No body is bother to receive & attend a call properly. on 3rd July I have called three times on call centre. 2 out of 3 times my called disconnect during the conversation & In last call I have asked to know the CCE name ,Whom I have spoken in my previous call, the CCE was unable to find the name from system & said there is no record.........I can't understand what is the meaning of Vodafone slogan HAPPY TO HELP..?? Even they are treating customer like this....?? again I have called on 07th July & Call centre supervision assure me that Sir you will get your soft copy your bills on your mail id with in 24 hours but they I have still not received the same.

Can anybody confirm the exclation matrix of Vodafone.

With Regards,

Vikas Sharma
Vodafone - [protected]
Airetel - [protected]

Vodafone — service not activated after paying the dues

I please want to know even after being a customer for about 4 to 5 yrs Mobile # [protected], i have been barred of all out going calls , My mistake was only to fall sick and unable to pay on the last day mentioned , on top other big mistake is of now paying them for last month even after changing my house address , If i dont pay this month and throw the sim out what is there action , please advise

Dear Concern Person,

I am your Vodafone(Hutch) customer from 50 days . As per above subject I have not received my cell no. ([protected]) frome last 50 days. Many time I have make correspondence with your customer care executives but response received from oppsite side is that " Information about your bill amount is giving timely via telephonic coversation.".

Now tell me how can I check, is my bill actual or not.

So that please sent my bill from JUNE 2010 to till.

Thanks

Idea Cellular — Took money for Converting Prepaid to Postpaid..but never converted and never showed up since then

I received a call from IDEA Cellular for converting my prepaid number to Postpaid . They also sent an executive for the same to my home address, who took Rs500 /- fee for the same and handed me over a Carbon copy form as a proof of receipt of money.
Now more than a week has passed, neither my number has converted to postpaid, nor they have any clue of my status. I am clueless where to go for the same.
[protected]@yahoo.com

Vodafone Postpaid — number not activated, even after 5 working days

I have applied for a new vodafone postpaid connection.Even after submitting all required documents, number is not activated yet. Also calling them 100 times, no one responds.Its really pathetic service offered by vodafone, as compared to airtel.
If you want to take new connection, executives will be behind u, but once taken, no one will pick the call.

Vodafone — DON'T BUY VODAFONE CONNECTION

Wast network..
I gave complaint for customer care but they not taking action & not replaying
[protected]

Vodafone — Your mistake

Dear Sir,
My Name is Amol R Wankhade My Vodafone cell No is [protected]. But your customer care mistekly other persone name i dont no he liviing in vassai & his no [protected]. your who delear avtive this card on my No [protected]. & my card is disable So pls request on you active my card No [protected].


Thanks & Regards,
Amol R Wankhade
[protected]

i want to convert my prepaid number in to postpaid.but after 5 days it is not activated

am j.maheeth my number is [protected] i have taken the new postpaid connection ..hardly before 5 days..but my connection has been de-activated ..why it has de-activated.my e-mail i.[protected]@yahoo.co.in

Vodafone mobile postpaid — Not activating your new numbers

<[protected]@bluebeacongroup.com>
to vodafonecare.[protected]@vodafone.com
bcc Sales Blue Beacon <[protected]@bluebeacongroup.com>
date Wed, Sep 29, 2010 at 12:11 PM
subject A small enterprise to A Big Business Tycoon
mailed-by bluebeacongroup.com

hide details 12:11 PM (23 hours ago)


Dear Team,

Good Afternoon.

Thank you for your services.

We would like to introduce ourselves as corporate customers of yours by the name of "Blue Beacon" Electronic Security Systems Pvt. Ltd. based in Sector-67, MOHALI. For quite sometime now we are using your services (cell phone numbers) 30 phone numbers in totality.

Our concern is with your services, since we are expanding our base, so do the employee strength is also bound to increase. We approached your representative Mr. Charu [protected] on Sept'14.2010 to add new numbers for our staf[censored]nfortunately till date we are just following him, he took away all the relevant documents from us, handed-over couple of SIM cards with a free commitment that the SIMs shall be activated within a snap. On the other hand our Sales Team started distributing their respective business cards which are carrying their individual cell phone numbers. Now you can very well calculate the loss we are incurring, don't you think this is a bit expensive affair to remain loyal with you???. We can understand your problems, but you don't. We can't afford to lose our business interests which are directly propositional to our relationship.


Once again this is our humble appeal to kindly look into the matter pragmatically and try to address our grievances which are growing with the passage of time.

Waiting for your response.......


Thanks with Regard,

ALOK SAINI

*******************************************************

Manager- Operations

Blue Beacon complex, Behind NIPER, Sector-67

MOHALI- 160068

PUNJAB

www.bluebeacongroup.com

email id : [protected]@bluebeacongroup.com

*******************************************************

Complaint Details:- Please note that today on 10th October 2010, I recharged my vodafone prepaid account ( phone number – [protected] ) with an amount of Rs. 89.

I was not aware that this bonus card has been expired as I was using the same bonus card since 1year. However all of a sudden they stopped this bonus card & I was not informed about this. When I tried calling Customer Service, there was no response from them. I talked to 5 people stating themself to be a supervisor & were not able to give me a genuine reason for this fault. No one I talked in Customer Service able to give me appropriate information.

Quote:
This recharge was done through my bank account & it has already been debited for the amount of Rs. 89 & as per customer service agent they will not credit me amount balance or bonus card. My money will not be refunded back to my bank account.


I find this argument strange and unethical to say the least. I do not see the reason why I should suffer for the new schemes which keep coming up these about which I as a customer was not informed. In the end I am feeling cheated !

I request you to kindly give me my money back to my bank account or credit my phone number with the account balance falling which I will take up this matter with cunsumer forum and TRAI. I hope you will not force your valued customer to take such a harsh step and bring this matter to satisfactory end.

Vodafone — Ask for payments of services that were never used

Hi, took one postpaid connection from Vodafone sometime in June 2010. Finding hopeless network service at my residence in Jogeshwari Mumbai, thought of dropping the connection.
* On July 31st i did pay something more than Rs 400 at a Vodafone store next to Vashi Station in Navi Mumbai.
* They also asked me to fill one physical form and reason to drop the connection.
* The executive there said that the connection will be terminated in next 4 working days and there is no amount due for this account.
--
Now they keep on sending bills every month and keep on calling and bother me every now and then.
They say that they have not recieved any such request from my side regarding closure of this connection.
I done have any reciept for that and not sure how to go ahead.

Please ask Vodafone to nto bother customers and not use tricks to earn money by wrong ways.

Sorry missed to mention the number here.. the above complaint is for number [protected]

Vodafone — Billed for Non Activated service

Hello,

I have been charged for ISD Messaging Services, which i never activated from my side , i never given any request to vodafone for activating ISD service to my number.When i enquired about it, vodafone is telling international service is a basic service, and it is defualt service and no need of submission of request to enable the international service.
As common citizen of india, as a common person how can i expect international service is part of basic service. Its voilation of TRAI regulations. I put below two queries to Vodafone 2 and half month before and periodically i am enquiring about it. Even vodafone legal dept doesnt have information regarding my concerns. Simply they activated international service and charged for it by mentioning defualt service . We indian people know that, international service cannot be a common basic service to him/her. This is common sense. The vodafone made a voilation of TRAI rules and telling the international service is basic service.
Below is my queries to Vodafone raised 2 months before and till today no response from vodafone .
Query 1 : In which clauses or drafts of TRAI ( Telecom Regulatory Authority of India), mentioned International messaging service(ISD Messaging Service) is part of basic service provided by service provider ?

Query 2 : If International Messaging Service is not part of basic services, then why Vodafone Activated ISD Messaging services to my registered Vodafone mobile number without my knowledge ?

Thanks
Sachin Naik

Vodafone — someone tracing my phone.. how can i stop

my num is [protected].. sumone traceing my num.. wnt to stop trace my num.. and wnt to no who is traceing..
thank u ..
waiting for ur rpl pls help me

Vodafone — transfer of phone numbers

Dear Sir,

I am using the phone no since last one year. this phn no [protected] is issued on the name of my friend ritika verma.

I have submitted my ID proof and NOC from ritika verma to the executive of vodafone who collected it from me 15 days before and executive assure me the number will transfer to u very soon.

but its not like that . i contact to vodafone store rohini then they simply said we did not get any documrnt form you regarding that till yet

A lot of times diffferent executives called to collect for the documents. but when i subitted the documents they even do not know who is collected the documents form me.

so this is proper miscommuication between them .
just because of them i suffer alot.

So now again when i went to Vodafone store regarding that executive said you again subit the document.

i just get reed of that.

please do the necessary action at the earliest

Vodafone — complaint not dealt with

Vodafone did not reply to correspondance or telephone calls regarding a false bad credit that they put on Experian. Eventually we have spoken to someone who now says it will be taken off in 8 to 10 days from today and not from the first date we complained which was over a week ago. We cannot sort out a mortgage until this has been sorted and through no fault of our own we may not lose our home. Thanks Vodafone for being so incompetant and unhelpful.