[Resolved] Vodafone Postpaid — Tariff plan change other than what was requested/ Not able to de-activate SMS pack | |
a) Tariff plan change other than what was requested. I requested for tariff plan change from my existing TalK Large Plan to Talk Std 199. But they changed it to Per second billing 299 plan.If I am complaining them , they are saying to send the mail again.I am having mail confirmation from nokia customer care that they will change my Tariff plan from Talk Large to Talk STD 199. But now they changed it to Per second billing. b) Not able to de-activate SMS pack As per Customer care executive to de-activate SMS30 pack , I have to send CAN SMS30 message to 111 .I send it 10 times including 4 times after confirmation from Customer Care executive, but every time I am getting reply as Invalid key word. Dont know what to do. c) According to billing cycle , My bill should be generated by 2nd of every month, but after 2 days it is not yet generated. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
sms30 pack — not activate
respected sir,my no-[protected]
im activeted to sms30 pack but not activated for 24 hours letter.pls check the details.
thank you
Vodafone — Not able to change plan
i am trying to change my vodafone plan to my company vodafone cooperate plan,contacted customercare 2 weeks back and send them mail also but every time i call they will tell your request will process within 72 hours and everytime when i mail them i will get a auto email stating your request will consider within next 7 working days , now almost 10-11 days over, let me know how to solve this. My number is [protected] Sir,
I am a vodafone customer([protected]), I have requested for hello tone service on 25sept, 2010, but it has not been activated till now.And my balance is also deducted.
I cant complained to customer care because my customer care service has been blocked since from last two months.
Also i am not recieving any promotional schemes.
I am a vodafone customer([protected]), I have requested for hello tone service on 25sept, 2010, but it has not been activated till now.And my balance is also deducted.
I cant complained to customer care because my customer care service has been blocked since from last two months.
Also i am not recieving any promotional schemes.
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Vodafone — Change of Plan not activated
Dear Sir,This is my second Complaint regarding the shoddy service being offered by Vodafone which I believe is a international
organisation of repute. On May 27th 2008 I have given a written application to the Vodafone Store here at Kalyani Nagar
for a change in the existing Plan to Vodafone124 Plan and I was assured by the Store in charge that the same would be activated within 24 hrs.
As on date no action has been taken on my request, the Customer Care has not recieved any intimation from the store
and I have been asked to resubmit once more my application.