[Resolved]  Vodafone Postpaid Mobile Connection — Set caller tune and add that amount in my bill without any sort of intimation

I am Mithun Bagchi working as a Software Developer in Noida using Vodafone Post Paid Connection.My Mobile number is: [protected]. They set a caller tune without any intimation and add Rs. 50 to my bill. Again they add more bill which i use.

No one is responding properly from Vodafone Customer care.
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Mar 14, 2012
Vodafone India Customer Care's response
Hello PSBasutkar,

Please share your number with us here http://bit.ly/wKDYIW We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Hi Vodafone,
I am using postpaid connection. My plan is (175). My no:[protected]. I request you to send my monthly bill statement to my email-id.
My Information:
Name : Prince Kumar Luthra
Email-ID : [protected]@yahoo.co.in
No : [protected].
I want to deactivate my vodaphone postpaid connection due to some personal reasons. Kindly let me know how can i go ahead for the same..

Regards,
P.Prakash.
I feel Hutch was better than vodafone, Nowadays VODAFONE is charging so much for unnecessary reasons, they dont provide proper details too..I think they are planning to buy some more Hutch/Vodafone dogs too, or may need more funding to take care of that single dog till its death..but we are not dogs dont we/?????????so i have planned to disconnect connection only rather than being bankrupt, i would save that money for other social work atleast ...other than caring of dogs...
this is true that VODAFONE has been duping its customers every now and then. i have read all the complaints and agree in TOTALITY that false charges are often made like the customers said that callertune charges are made without prior intimation or most STRANGELY, without a REQUEST. and the charges that despite using so less, VODAFONE charges soaring bills are also true. POST PAID does not mean that we don't have to pay the vodafofe. the connection is the worst of its kind and is drawing the angst and hated from its customers. i am going to SUE the company and have already spoke to a high court lawyer regarding this...i have also spoken to a MEDIA friend of mine who assured me of prompt action...
vidafone cheats customers
hi vodafone
this is vishwajeet chaudhary applied to convert my prepaid no. to post paid connection and you committed me to activate my connection within 72 hours and this time is going to be over after 2 hours.
My details are--
my mob.no.-[protected]
hi i m raju my vodafone num is [protected] please send my vodafone bill to my email only
hi

am praveena and my vodafone num is [protected], please activate my online account and sent the new password thru my mail, since am not able to reach u guys thru mail or phone

mail id = vodafonecare.[protected]@vodafone.co.in, sent humpty mails and no response

the customee care num[protected], which is a 24/7 num and comin as invalid

am not satisfied with the services, kindly do the needful

"activate my online account and sent the new password thru my mail, since am not able to reach u guys thru mail or phone"
hello sir,
actually on 26th of dec. some snachers snached my rupees, ring and mobile phone no.
[protected], it is a postpaid connection i will pay the bill irequest you to please close or
cancel the number asap.they bitten me very much and i was not in the condition to tell you
and pay the bill so please close this connection so that they cant misuse the no.


Bhaskar Talish
desconect for my postpead mobile
My name is sarika khobrekar. my mobile no. is [protected]. i want to close my vodafone postpaid connection. so pls help me.
thanks.
Hello Sir,

My vodafone no. [protected].
I want Statement of bill for the month of March-2009.
My Email (Address) : [protected]@yahoo.in


Thankyou.
Hi Vodafone,
I am using postpaid connection. My plan is 325. My no:[protected]. I request you to send my monthly bill statement to my email-id.

Vodafone Postpaid Mobile Connection — SMS to special nos. have no alerts advising to be chargeable.

I've just had my new post-paid connection thru Vodafone. While flicking thru Vodafone's menu options I might have accidently selected options that provided special services. In my first bill I was charged for these SMSs to some special nos. My grievance is that Vodafone have put these options in connivance, so that normal users fall into their trap and get charged for these services without having the intention to. Moreover these options dont even warn the users of being chargeable services, so that they could back off before falling ino the trap. Please advise, dont the users have a right to know before being charged that they're actually opting for a chargeable service. Do let me know if you need more information to proceed. Thanks and regards, Sunil.
Dear Sir,

My Mobile no is [protected].
I got a bill for 736 Rs and wanted to pay Rs 800.on 28.08 2009 time 14.41:51
This was at the Vodafone store Pimpri - Stores in front of Jai Hind College stores
Transaction Id APP-1-[protected]
I had put in Rs 500 one note + 3 Rs 100 notes .Only the three 100 Rs notes were accounted for and Rs 500 note one number was not accounted. I reported immediately to the person there by name Mr Kaustubh.
He said sometimes the system takes it later and did not give any cognition to my request. I did produce a witness who was the next person who saw that I had put Rs 500. The watchman Mr Ram also was a witness. I had an urgent meeting and hence had to leave when Mr Kaustubh told me to come the next day. I told him that if I come the next day I shall have no witnesses.
I went to the stores today around 11.15 am. They gave me token number and told me to sit for my turn to come. This turn came after 45 mins.

After my turn Mr Kaustubh had no say.On lady ( I Dont remember her name - may be Anita told me that the Bank people come at 12.30 and they count the money and if there is excess money of Rs 500 she shall see to it that it is paid.

I moved out. I am retired VP -Mfg from Mahindras and never saw such a condition earlier.

Till now there is no message from your end and I fee because of the machine or system or no help at that area and because of the long queues you have to wait the CUstomers are put to problems.
I dont know if they have resolved the issue.

Does it mean that Rs 500 have gone????

Please investigate this matter seriously and let me know what should be done.
As it is the tarriff is high in comarison to Tata's and I shall be forced to stop the connection and change over if the same type of customer relations are maintained.

Regards



P R TRIVEDI
[protected]
Hi,
I want a list of caller tunes for Rani sati dadi aarti . Pls send me a list on [protected] at the earliest
Hi,
My vodafone postpaid number is [protected] and I left to Germany on short notice and i could not get time to disconnect the connection.
So it is my kind request to u, please disconnect it, and let me know the result in my mail.
Hello, I am Sameer Jadhav from MUMBAI, I am working for Trupti Movies as a Market Research Manager, Recently Our company had published New Songs for MAHARASHTRA NAVNIRMAN SENA (MNS) Which is leaded by Shri Rajsaheb Thackray, Reason for sending this letter to you is that, we need to PUBLISH are songs in the form of Callertunes, We have already approached AIRTEL and MTNL and we have got a good response, We have published our advertisement in Newspaper also and our songs are very much demanding, We would like to approach you also for this concern, PEOPLE OF MAHARASHTRA WILL LOVE TO KEEP THIS RINGTONE AND KEEP MARATHI FAME (ASMITA) ALIVE IN THIER HEART, Please revert back to us as soon as possible, Contact number: [protected] : Sameer Jadhav.

Vodafone — unnecessary caller tune sat up

mera namm vinay kumar hai.mera connection vodafone ka hai.mera mobile number [protected] hai.
mere nomber par apne aap hi company walon ne caller tune laga diya hai.mera account -34 mein ho
gaya hai.Pls help me.
To,
The Nodal officer,
Vodafone Essar Mobile Services Ltd

Sir
My self Abhijeet Jadhav my mob. no. is [protected]. i am shiffting to bombay so i change my pospaid connection to prepaid in the name of Vaneet kumar i due all outstandig before 26/12/09

Kindly take note of the above & do the needful

Thanking you for your co-opertion

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