Vodafone, Prepaid - [protected] — Overcharge in message sending

Address:

Ahmedabad, Gujarat

Dear Sir,

Since last 15 days ,evertime I am sending a message I am being charged ts 5.00 even for local messages sent to Vodafone too.However,phone call to same nos is charged 2 Re0.50.



Upon complaining to 111 ,Sh Mohit Chauhan informed me that my nessages are being sent to internationa addreess preceded by '00'.Suffice it to mention here that the messages are being sent from the same phonebook as the calls and these are being charged differentially.

Mr Mohit Chauhan failed to understand this and refused to register the complaints and went on repeating like a parrot.

I request you to look into the issue immediately so that I need not lose my money.

I also request you to compensate me for the same.



Regards.



Swati Bhaduri