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[Resolved]  Vodafone Prepaid — amount debited in my accounts without any service providing

Date :[protected]

Sir / Madam,
I am a vodafone prepaid mobile customer staying at Ahmedabad,
My Mobile No. is : [protected] ( Name : Dineshkumar M Kalal )

I used to debit my prepaid account for Rs. 2/- to Rs. 5/- as per unknown charges

After discussing with Ms. Nikita Vodafone Customer Care No.198 on 29.03.2012. she said me that you should inquiry first on 111 (which chargeable service) then after you can complaint for same.

I want to balance back which debited by as unknown charges
disturb me and also reduces my mobile balance.

Please do the needful at your earliest and oblige.

Hoping kind co-operation from you.

Thanking you.
Dineshkumar M Kalal
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
Mar 29, 2012
Vodafone India Customer Care's response
Hello Dineshkumar,

We tried calling you but the number was switched off. Please note that you've been charged for the GPRS usage done on your handset and the same cannot be reversed.
For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Gujarat
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