[Resolved] Vodafone Prepaid — amount debited in my accounts without any service providing | |||
Date :[protected] Sir / Madam, I am a vodafone prepaid mobile customer staying at Ahmedabad, My Mobile No. is : [protected] ( Name : Dineshkumar M Kalal ) I used to debit my prepaid account for Rs. 2/- to Rs. 5/- as per unknown charges After discussing with Ms. Nikita Vodafone Customer Care No.198 on 29.03.2012. she said me that you should inquiry first on 111 (which chargeable service) then after you can complaint for same. I want to balance back which debited by as unknown charges disturb me and also reduces my mobile balance. Please do the needful at your earliest and oblige. Hoping kind co-operation from you. Thanking you. Dineshkumar M Kalal Was this information helpful? | |||
Dec 7, 2016 Complaint marked as Resolved Verified Support Mar 29, 2012 Vodafone India Customer Care's response Hello Dineshkumar, We tried calling you but the number was switched off. Please note that you've been charged for the GPRS usage done on your handset and the same cannot be reversed. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Gujarat | |||
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