Vodafone Prepaid — Cheating & missguide massages | |
I am Vodafone Prepaid mobile service user since last 2 year. my mobile number is [protected]. I had activated Sms 34 scheme for 300 monthly sms free. Last month on the date of renewal I had receive a massage from Vodafone Company (144) that “we are happy to renew your SMS34 offer. No discounted rates on spl days. Send HOLIDAY to 111 for details. If you want to deactivate offer send CAN SMS34 to 144." and they had deducted total 34 Rs. from my account on dated 17 July 2009. Reply for the same I had follow the processors for deactivate the scheme and done the sms to the company. Socked to know that they had deactivated my sms scheme on that movement and they had not credited the amount to my account. I had complained to the customer care they had replied me that no refund will possible and also your scheme is deactivated. now my question is the company had deducted amount from my account advance before starting month and there after they send me the massage for deactivation, how can customer know that the amount is not refundable at the time of deactivation of the scheme, why company has not inform customer in advance before the date of renewal. ok now when customer had deactivate for further next coming month the scheme must be activate for the period of the charges deducted by the company from the customer's account. plz refund me the same amount and do necessary action against the company. Was this information helpful? | |
5 Comments | |
Comments
Vodafone Prepaid — cheating officially
i have two connection i recharge both with 900rs card they are cutting different charges for both connection. this all mobile service company are basically cheating companies they are introducing different cheating schemes. to cheat their customers.there should be some mechanism to check this type of legal frauds.
Vodafone — service massages
Dear Sir/MadamMy self Mr.Kumar Kalp Taru(from Chandni Chowk)
I have been using a vodafone number since ten years ([protected]),but no any services providing from company side and i am facing lots of problem due to receive lots of service massage and unwanted calls form company side,but in my area here is no any walking customer care for make any complaint or if i do a call in customer care they has charged from my balance,Kindly do a need full action for this.
Thanks&Regards
Kumar Kalp Taru
(from Chandni Chowk)
i am agree with mr. kumar kalp taru's compliants
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — for your sent massage
I reseave your sms at 5;29 .congrats your number has won 500000 ponds in(chevron ) Int; ,I moble draw 2009 To cleim your prize contact mr. zeal sundarland via email cpdce.(at) live .please give all the information on my email id .my mobile number [protected].