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[Resolved]  Vodafone Prepaid — unnecessary sms charges

respected sir, actuly i want to compalint about vodafone prepaid coustmer care excutives and there services....i am suffering due to sms charges...i have recharge by a scheme 115 in wich sms are absolutletly free bt till i got charges. i recharge with 115rs both times bt vodafone are so much greedy n behave like thiefs...i m suffering from this problem from many days bt coustmer care are so irresponisble n dont give me any satisfied solution..i realy very angry due to their service...one thing more is that vodafone coustmer excutives are giving different wrong answer each time i am shocked..pls reply as soon as possible they are cheating with like many peoples My no is--[protected]..VODAFONE IS REALY A CHEATER REALYY.......
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet

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vodafone pre paid — Unnecessary messages

I have subcribed to Vodafone prepaid service and got a number [protected] on 07 March 09. Ever since then I am constantly getting messages on my cell to provide my photo and address proof to the nearest Vodafone centre to avail uninterrupted services. This is to intimate to you that I have already provided the same when I subscribed to the prepaid service. I would therefore request that these messages should be stopped forthwith.

Vodafone Prepaid — very bad service

respected sir, actuly i want to compalint about vodafone prepaid coustmer care excutives and there services....i am suffering due to sms charges...i have recharge by a scheme 115 in wich sms are absolutletly free bt till i got charges. i recharge with 115rs both times bt vodafone are so much greedy n behave like thiefs...i m suffering from this problem from many days bt coustmer care are so irresponisble n dont give me any satisfied solution..i realy very angry due to their service...one thing more is that vodafone coustmer excutives are giving different wrong answer each time i am shocked..pls reply as soon as possible they are cheating with like many peoples VODAFONE IS REALY A CHEATER REALYY.......
Hi Rajan,

We believe that you have been contacted by our Customer care team and hope that your concern regarding Bonus card benefits have been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.
Hi Rajan,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Do let us have your details, mobile number and E-Mail ID here and we’d be happy to help.

Regards,
Vodafone Customer Care.
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sir, when i chage my sim or put my sim to another mobile they deduct 60 paisa balance everytime i do this...
when i call to cust care they says that i have sent mesage but i did not...
sir plz help me... how to stop this plz send me details on this at [protected]@yahoo.com
my no. is [protected]
My vodafone no. is [protected]. I recharged with the available offer of balance of [protected]@Rs320 two days ago, and I still have not got the remaining balance. On trying to call 198 customer care(as per vodafone site - http://www.vodafone.in/pages/home_mum.aspx?cid=mum ) the message is "Please check the number you have dialed". I also recharged with 98/- sms pack but there is no confirmation if the sms pack is active or any way of knowing my current sms balance. Other customer care numbers 111 and +91 [protected] only lead to IVR(Interactive Voice Response) with no other way to contact customer care. All in all, its very disappointing.

Vodafone — Shitty Sms scheme

Why is stoppage on the number of sms. Are you people so jobless..?? You are hampering our only way of quick communication. What are your real intentions....??? Cause this is certainly not helping us in ANY WAY.

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