Vodafone Prepaid — Vodafone Prepaid Service
I have a Vodafone Prepaid card. I used it, but then I was out of the country for 3 months, when I came back, my phone read a message 'sim card registration failed'. I called the Vodafone helpline 111, when I was told that I will have to recharge for Rs.20 to start the phone. I paid Rs.20 but still my phone did not start. I called Vodafone helpline again, then they told me that your number is permanently deactivated. When I requested for reversal of my money, I was asked to contact my dealer. After contacting the dealer, after he talked to his helpline '765' they said if you recharge for minimum of Rs. 50 then only your money will be refunded. I again called Vodafone but they say they cannot help me refund my money.
I want to know how to get my money back. Isn't Rs. 20 important for Vodafone? Why shouldnot I get my money back.
|4 Comments Updated:||Share0Tweet0|