[Resolved] Vodafone Prepaid — Termination of number without permission | |
To The Executives Vodafone Department, I am writing this mail to you all to discuss the issue which I am facing write now. I was using the Vodafone prepaid number Few months back when I was in Hyderabad (A.P). My number is [protected]. My this mobile number was registered with all my bank accounts. I moved to Pune (M.H) in May 2009 but before that I did a life time validity recharge on this number so that I can use that number ([protected]) in future. My all the banking transactions were based on this number. Today when I tried to use the number, it showed me the message that SIM card registration failed. I contacted customer care but they said that u can’t use this number anymore. My question is that how can without customers permission you can terminate his mobile number and can assign to somebody else. I am a loyal customer to Vodafone using the services since 7-8 years but this incident really hurted me a lot. My intention to go for the Lifetime recharge on this number was to make sure that the number will be with me for ever. At that time nobody informed me about the idle time and related stuff. I request you all to please take some appropriate action against this incident. This is an offence, how can you assign such an Important number to any other person without current customer permission. This is highly intolerable there should be some action against this. My current contact number is – [protected] [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
My mobile no is [protected]. I have taken life time option. But everytime i refil my phone, the message reads as Your account has ben refilled successfully by Rs.___ Your vodafone prepaid account balance is ___ and your account expires on 9 Oct 2008.
I want to know why it should expire on 9 Oct 08 as i have prepaid and life time account.
I want to know why it should expire on 9 Oct 08 as i have prepaid and life time account.
My No. is [protected]
My Incoming & Outing calls are stopped from Yesterday
They are not giving reason
My Incoming & Outing calls are stopped from Yesterday
They are not giving reason
I stop that no. [protected] because that no. disturbed me.
To,
The Vodafone Exicutive
Dear sir,
my name is deepak maskey. I am using Vodafone prepaid number. my mob. no. [protected], [protected], [protected] and [protected] .my Vodafone. no registration failed. so please solve this problem.
regards,
deepak maskey
The Vodafone Exicutive
Dear sir,
my name is deepak maskey. I am using Vodafone prepaid number. my mob. no. [protected], [protected], [protected] and [protected] .my Vodafone. no registration failed. so please solve this problem.
regards,
deepak maskey
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Vodafone/ mobile no. — Caller tune assigned without permission
I am using Vodafone Postpaid mobile service for past 3 years. 2 Months back i received a message that on your request we have activated a caller tune on your number. which was not at all of my interest. i was surprised to know that it was on my request !!to my shok, after a week the caller tune was then changed to a newer one ?? then the charges were Rs. 30 per month for something i never requested and it was also hampering my image as such an caller tune were being played for my callers.
on questioning CCEs at a customer care centre after a struggle of 45 minutes they told me that it was activated via sms by me ?? then they had no replies for how come the caller tune got changed itself?
After Vodafone taking over Customer care centres are also lined up with unmatures executives with no management. anyone can visit karol bagh centre and get to know what is the service standard with Vodafone which is known as an international service provider.
it is very shameful for you Vodafone!!!