[Resolved]  Vodafone Prepaid — CANCELLATION OF LOST SIM CARD

Sir,

I have lost my vodafone prepaid SIM card ([protected]) alongwith my Nokia 1202 handset and I sent a complaint cum requisition to cancel that lost SIM card to vodafonecare.[protected]@vodafone.com. And they replied me that it will take two days to consider my requisition. But even after five days I didn't get any consideration and I wrote again to them. Still they are asking me for two more working days. Please help me to cancel that lost connection in order to prevent the missuse of the same.


Thanking you,

Sajeev Krishnan.K
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

pre-paid vodafone connection — cancellation of my sim card

my no is [protected], i'm from amritsar and has been using this connection from the last 3 yrs but some how the registration of my number has been cancelled...my i know the reason, i have lost all my contact's at least i could have been given a warning. i request u to please re-register my no.
Hi Krishnan,

Wrt your prepaid number [protected], Outgoing calls have been barred due to loss of sim & will automatically get deactivated if not used for 90 days. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information