[Resolved] Vodafone Prepaid — complaint for deleted all unnecessary massage and song tune
I have been using your vodaphone prepaid services for two years, my phone number is [protected]. I did not have any complaint or problome till hutch was not acquired by vodaphone. After the acquirement by vodaphone I started receiving unncessary calls, massages & request for caller tunes. For a while i thought it would stop by itself, however, it had crossed the limit when a caller tune was activated automatically by itself and dedcuted money from my phone balance.
I talked to customer care of the said company for several time but it was of no help, it only kept promissing that it would stopped by it self, however, when it deducted the money from my phone account i decided to lodge a complaint against the said company.
I hope my grivances will be addressed as soon as possible.
from Khaitan & Co.
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Aug 14, 2020Complaint marked as Resolved