[Resolved] Vodafone Prepaid — Caller tune service activated automatically | |||
I have used Vodafone number [protected] past six months. In this week, callertune in my mobile number have been activated automatically without getting any command from my side. Even nobody calls me or message me about the activation. But while switch on the mobile, i have got the message from Happy2Help that contains, You have been activated Caller tune service and Rs.5 charged for the service. Totally i have lost Rs.25 for these type of deductions and renewals. Even I deactivated the service and again again callertune service activation continues. Who the hell are they to decide that I have to use that service. Totally i am irritated with this service. Also their customer care executive also very very worthless guys. I filed a complaint to their customer care executive through 198. after 2 hrs from the complaint, i have been activated caller tune and renewed by 1 Rupee for the same...This is totally ridiculous. I have to make this complaint in consumer court too. I need my deducted balance returned immediatey Also i need to put on DND in this number. Thanks, Murugan Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Verified Support Aug 16, 2012 Vodafone India Customer Care's response Hello Murugan, We hope we were able to assist you with your concern. Thanks for talking to our executive. Regards, Vodafone Customer Care. | |||
 7 Comments | |||
Comments
Vodafone — Automatically Callertunes get activated
Vodafone Team, is the worstservice provider they have activated callertune on my phone automatically without asking my permission & charged me for the same also.When i called the customer care they said that they have not done on their own & they wouldnt reverse the money at any cost. Somebody HELP!!!
This keeps happening to me always this is the 3 rd time it has happened now.
Their website too is not functional...
Vodafone Prepaid — ACTIVATED OF CALLER TUNE
Dear, SirI Sri Anand sunar consumer of vodafone mobile no-[protected], My without request caller tune was activated on dt-31st july 09 at 01.06.29 pm & Rs-30 automaticly deducted as my monthly rental.
Kindly deactivated the caller Tune amount above mentioned.
Thanks You.
sir my no.[protected] plz callertune actvated thanks
vodafone telecom prepaid service — activate caller tune
dear sir,my name V.Leela Venkata Ramanaji,
mail Id: ramanaji.[protected]@gmail.com, ph: [protected].
in the month of July, i changed my network operator idea to Vodafone, at that time they activated one Vodafone caller tune without my request. i spoke to customer care regarding this, they said its free for sometime provided by company for new added customers and after that activation continues by customer request only. but now without my request they activated and deducted money (Rs.30/-) from account. i made a call to customer care and discussed the same, but they are irrespective to the customers and they are not ready to refund the money..please do the needful..not only me, nowadays so many people are suffering from telecom operators. please take an action on them.
telecom operators are should be punished for their illegal services by activating caller tunes without consumer request.
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Vodafone — CT & VC activated automatically
Sir,my self harish & my MO. [protected], prepaid in costomer.
the caller tune and voice chat service automatically activate in my mobile without my permission the caller tune service friday and the voice chat service activate on saturday. i can't use these service but these service were activate and my amount leps in my mobile account i complain to your customer care service but they not given a proper answer sir I request to you that please de-activate these service on my mobile and recover my money in my mobile account.
thanks