Vodafone Prepaid Mobile Connection — Unsolicited Calls and Messages | |||
I applied for Do Not Disturb on my Vodafone mobile no. couple of months back. But I still get many promotional SMSs almost every day such as VX Just 49, LM-HotDeal and many more different numbers. Recently I have started getting promotional calls playing automated voice recordings from numbers such as [protected], [protected]. I have tried registering complaint with Vodafone couple of times but all they say is "Sorry, we will re-activate the DND service." I tried explaining but those stupid people don't understand my DND is already activated and re-activated, it doesn't need to be re-activated again and again, they need to note down the numbers from where I get the calls and file complaint with TRAI. These Vodafone customer care executives don't understand anything. I don't even know whether they are really so stupid or they are pretending to be. Was this information helpful? | |||
 3 Comments | |||
Comments
Vodafone — Unsolicited Calls and Messages
Dear Sir/ Madam,My Vodafone Number is registered for DO NOT DISTURB. Despite this I have been receiving promotional calls and messages from various COmpanies.
I had even lodged complaint with Vodafone Customer Care but they have sent notice to only Only Jyoti. I even requested for the copy of the Notice but I was imformed that I had no right for the same.
My question is what is the point of registering in DND if we still keep on receiving these calls and messages?? Can you pls look into the matter and have it resolved at the earliest. I also want to know whether I can file case against Vodafone as tehy have failed to ensure that I dont receive these promotional calls.
Pls advice.
Regards,
Shilpi
I have done that but still I am getting promotional calls. Why is Vodafone service so abysmal?
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Vodafone- Prepaid Sim Card — DND
i have registered for DND and these guys have not yet stopped bombarding my cellphone with vodafone promotional sms and calls.i registered DND with them on their website almost 2 months ago.Also i do not understand a reason, why do they say it will take 30 days for them to process the DND request.