[Resolved]  Vodafone Prepaid — online recharge

Vodafone /Prepaid — Recharging

Hi,I am M.Ramesh { No:[protected]} Transaction ID No:KKO75339507
I recharged for Rs99/- Talktime with a prepaid validity offer for One Year.After recharge with a agent /Retailer ,i was surprised to find that the value of talktime is shown as Rs 10/- .On clarification from agent that Rs90/- is validity for one month .When validity is there for one year ,how is that the software /system is accepting validity charge of Rs90/-
In case the ther was a mistake in Tariff plan then the mistake can be rectified either by refund if prepaid or recharging for Rs90/- charge time.
Customare care no 111 is a lousy no that never works.

It is not a question of money ,but it is the system and ethics of Business of Telecom gaint to repond to small customer .
After Vodafone is existing because of customers like us.

I need an explanation from a responsible person please

vodafone pre paid — pre paid recharge

iam not happy with the service. I have had a prob with the recharge whn doing from icici bank acc BUT MONEY IS NOT GETTING MY ACC RECHARGED. RECHARGE HAPPENS ON ALTERNATE ATTEMPTS.case[protected]. whn called 2day to vodafone and thn dave recieved a rude bad and unexpected un ethical behaviour from supervisors too.rahit sup put me on hold for 20 min and disconnected. Ranjit transferd me to another sup 2ed time i called sukhvinder sup came up and was not even wanting to talk so after telling him the issue he put me on mute and no response.till now issue pending.i do`t think your cust deserves this behaviour from u >>>

Vodafone — Prepaid recharge not done

I have made payment thru online(ICICI bannk Ltd) Rs 251 to recharge my mobile ([protected]). But till date the recharge have not done. I have send mails for three times. But there was no response.

vodafone/prepaid — not recharge

I have echarged my mobile on 18/07/2010 of RS-200 my account balance also debite of RS-200 but mobile is not recharged . please rrefund my balaece.my mobile no [protected]

Dear sir,


I had made online recharge of Rs. 120/- dt. 21/04/2013 in my cell no. [protected] & my order ID MSPD[protected] but the recharge was not done.

I had made an another recharge on the same no. of Rs.120/- again it was not done. I have not received that transaction no & balance deducted from my bank a/c.When I called your customer care executive, he told me that I have to go to videophone outlet for getting balance in my cell no. I do'nt think that If I have recharged online, why should I to go to your outlet.PLEASE CREDIT MY MONEY BACK INTO MY ACCOUNT .I would also like to tell you that your customer service is not good at all .they do'nt want to help customer.