[Resolved]  Vodafone Prepaid — Prepaid charge was more than we called

Address:Bangalore, Karnataka

Dear Sir,

I had used Vodafone number [protected] from month Dec-12 until Feb-13.
Though the calls were made minimum, i had to recharge for more
amount. I had called Vodafone customer care several times
and tried enquiring but the info i received from them
is not satisfactory. Hence, I request your team to provide me the call and msg logs that had been
made from the above mentioned mobile number from Dec-12 until Feb-13 to my mail id: keerthiraj.[protected]@gmail.com

Thanks in Advance,
ccmember
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone Prepaid — call charges are charging more

Hai
I am a new customer for vodafone, recetly bought new sim in Dis month, my mobile no [protected], I activated std pack value of Rs. 111/- (One hundren eleven rupees) validity period 30days from the date of activation for which STD land line and mobile charges should be Re. 1/-. ladnd line charges for code no of andhra pradesh 08584 code they are charging Rs.2/- per minitue. Regarding dis issue I had given a complaints many times
1. first complaint No.[protected] dated on 14 Jan 2008
2. Secod Complaint No.[protected] dated on 19 Jan 2008
since the day of recharging the std pack many more times I called customer care and intimated my problem to them, simply registering the complaint and they are not solving my problem and even they are not responding clearly for my query. My problem is that which the scheme is valid for 30 days out of 30 I spent 15days with complaints as iam not enjoying the scheme which is charging more. and they are not fully credited extra charged amount.
VODAFONE IS NOT GIVING GOOD SERVICE--- THEY ARE VERY VERY VERY WORST IN CUSTOMER SERVICE

Guru
sir,
we are getting less amount on RC10. and the shop owners are collecting Rs 11, for paying Rs11 we are getting 6.90. in this we are loosing the money. please take action to sell the cards for MRP it self

Vodafone Prepaid Service — Charging extra cost against the used service

Sir, i am prepaid customer of vodaphone service, since from last two months i observed they charges extra cost against the used service. if i made the call for 11:45 (eleven minutes 45 seconds) for this they are charging 13 call rate that is one call rate extra. similarly i lost the amount in almost all calls.
My mobile phone number [protected]. i used this number since from[protected].

also, sometimes they cut extra sometimes they didn't. They are cheating me, please help in this regard sir.

Vodafone — EXTRA CHARGES AS ON PREPAID SERVICE

I MAKE FROM [protected] SMS FREE CALL FROM 22/04/2010 DEDUCT AT RUPEE 7 FROM MY ACCOUNT IMMEDETELY , AFTER SOME TIME MESSAGE RECEIVED ON MY MOBILE YOUR ACTIVATION IS FOR SMS. AFTER THAT I USE MIN 40 SMS TO FROM MY MOBILE AND THEY DEDUCT ALL THE MOUNT AS 1RUPEE FROM MY MOBILE . AND CUSTOMER CARE VODAPHONE DOS'NT ATTEND MY CALL.

ANIL KUMAR VIRMANI
[protected]

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