[Resolved]  Vodafone Recharge — amount debited but mobile not recharged

Address:South Delhi, Delhi

sir
i recharged my vodafone number [protected] on 26.03.2012 at 3.00 pm my HDFC saving bank is debited with rs 555 but mobile is not recharged yet please help me about this

thanks
Mohit gupta
[protected]
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Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hi Mohit,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments 

Comments

Vodafone Mobile Recharge — At debited from bank but mobile not recharged

Dear Sir,

I would be happy if yo could spare some time and consider my query

This is with regard to the internet recharge for my mobile number :+[protected]

On Friday 6.3.09 I have given a request for Prepaid Mobile recharge from my ICICI Bank account for amount of Rs 251/- at around 6:15 pm as it was the last day of the FUll Talk time offer.The amount has got debited from my ICICI Bank account but the recharge is not reflecting till date.

On Friday when I contacted the Vodafone Customer Care I was told that there was no recharge amount in the pipeline and that the amount shall be credited within 3 working days.I was just peeping through my ICICI bank account to see if there was any such credit.But till now no reflection of the reversal has taken place

Could you kindly look into the issue and resolve it at the earliest.I shall be happy if I could get a fast reply from U regarding the same.

Thanking you in advance and anticipating a quick and favourable reply
Details:
Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD, WEST QUADRANT, II FLOOR, City : MUMBAI ;Zip Code : 400051

Customer Reference :[protected]

Payment Information
Payment Amount : INR 251.00
Date of Payment : 06/03/2009
Debit Account : 035001*** ****
Payment Status : Success

Other Details Payment Remarks : 0205

Vodafone — balance deducted but recharge not done

my balance deducted during recharge of vodafone on01.01.10 at 07.30 am.details are
MOBR[protected]
[protected]
50
but recharge not done please take the matter seriously as it is joined with reputation of the company
dear sir
i agree with the above mentioned complaint.
it happened with me last night.. when i tried to recharge my cellphone via internet banking .
my account has been debited but recharge has not been done yet.
please take some serious action
thank you
Hi Poonam,

We are unable to contact you on your number [protected]. We wish to confirm that the talktime of Rs. 50 is credited to your account on 01/01/2010. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — mobile recharge not received

Hi i have not recieved my mobile which recharge yesterday my mobile number is [protected] pls help out. the transaction for INB avenues India pvt ltd CCA11EAZK9851G51566480 to [protected].

thanks and regards
Saleem

Vodafone Recharge — balance deducted but not recharged

I HAVE TRIED TO RECHARE MY NO [protected] OF VODAFONE WITH RS. 125, ORDER NO 1891688, I GOT MSG. FROM U THAT SORRY WE COULD NOT COMPLETE YOUR RECHARGE REQUEST, BUT RS.125 HAD BEEN DEDUCTED FROM MY AC. PLEASE REVERESE MY MONEY TO MY AC. THANKING U TARSEM LAL

Vodafone — mobile not recharged yet

Order Number : 7593971
Order Date : 28-Oct-11 23:58:13
message received recharge sucessfull but no balance not received after 3 days in mobile.

MOBILE RECHARGE — amount debited but no recharge

I recharged my number [protected] two times first 09/01/2013 & secound 14/01/2013 through this website.They took 100 rupees both times from my account but recharge not done.I paid money through HDFC bank credit card. Please look in to & resolve this issue.

Vodafone — money deducted my ac but mobile not recharge

money deducted my ac but my mobile not recharge details as under-
order number-MM[protected]
Date-27/03/2013
amount-110/-
provider-vodaphon
utter pradesh (east)
Sir,
I have recharge d at 8pm on 15/02/2014 of Rs.74 on my number [protected] but the same has been debited in my ICICI Bank acct. Bt not yet recharged..
Below are the details:
Mob No. [protected]
Recharged Amt.Rs.74.00
Trans Id. BIL/[protected]/Recharge/VODAESP_MICI32.


kindly the needfull at earliest. .

Regards,
Amardeep Prasad.

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