[Resolved] Vodafone — Settlement of Bill. | |||
Hi, I was a postpaid customer of Vodafone and had ported out due to bad service. The porting out was itself a challenge and had to do multiple escalations to various authorities and got it ported out after a long fight of over 4 months. During that period I had been asked to settle the bill which was the unbilled amount 3478.60(this is usually the amount without the discounts) which was pretty high but was told that this amount will be refunded back after the porting process is over. But till now this has not been settled and when we tried to call the customer service they claimed ignorance and say that they do not see on the system. I have proof of the amount paid and if required can show it. Please help. The amount was paid on 23rd Aug 2012 at the Andheri East vodafone counter. Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Nov 29, 2012 Vodafone India Customer Care's response Hello Paragdas, Kindly share your contact number with us at www.vodafone.in/existingusers/hns/pages/h2h.aspx?h2hid=fwclsc5nnb74ce41 so that we can assist you further. Regards, Vodafone Customer Care. | |||
 4 Comments | |||
Comments
Hi,
My current no. is [protected] - which is disconnected due to non-payment of another no. [protected]. The bill amt is 4500/-, If you see the record of [protected] its paid properly by me. While calling to customer ser and gallary they ask me to pay full amt. I am ready to pay the bill with installments.
Pls look into the matter. I don't want to buy any other no. As the network is too good. Pls arrange it for me as regular customer.
You can also mail me my registered mail id.And start my current no. [protected] after paying bill pls close the old no. [protected].
I want to continue [protected].
My current no. is [protected] - which is disconnected due to non-payment of another no. [protected]. The bill amt is 4500/-, If you see the record of [protected] its paid properly by me. While calling to customer ser and gallary they ask me to pay full amt. I am ready to pay the bill with installments.
Pls look into the matter. I don't want to buy any other no. As the network is too good. Pls arrange it for me as regular customer.
You can also mail me my registered mail id.And start my current no. [protected] after paying bill pls close the old no. [protected].
I want to continue [protected].
Hi,
I am a vodafone postpaid customer having number [protected].
My data is getting leaked by vodafone people.
I marked several mails tot eh Vodafone people for which I did not respond appropriate response
Also on account of stupid idiotic questions my details like call duration in seconds should not be exposed .
"The executives revelaed the details on account of one security question and also with wrong answer."
I asked vodafone people to check the recording provided them woth time and date but they did not respond
Also they denied a call with senior person and update my details I want to take this concern in consumer court
Please Suggest as this is a security concern,
Aditya
[protected]
I am a vodafone postpaid customer having number [protected].
My data is getting leaked by vodafone people.
I marked several mails tot eh Vodafone people for which I did not respond appropriate response
Also on account of stupid idiotic questions my details like call duration in seconds should not be exposed .
"The executives revelaed the details on account of one security question and also with wrong answer."
I asked vodafone people to check the recording provided them woth time and date but they did not respond
Also they denied a call with senior person and update my details I want to take this concern in consumer court
Please Suggest as this is a security concern,
Aditya
[protected]
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Vodafone — Bill Settlements
My Vodafone Relationship number is 1.3024256. My wife has an add on connection with Relationship number 1.6404676.The trouble is that we pay our bills regularly through their Cheque deposit machines at Chembur, with receipts, with the cheque clearance confirmed by my bank. A few months back they messed up the accounts by crediting my deposit into my wife's account, with their back-office persons continuously pestering me to show proof of cheque payment and clearance at the bank !
They have done it agin, with my March billing.
For their bad accounting systems, we as customers are made to run around.
What is your answer, VODAFONE ? Why don't you guys get your act right and not trouble us ?